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Nicole Haggerty
Associate Professor
Nicole Haggerty is
an Associate Professor at the Ivey Business
School. After completion of her Honors degree in
Business Administration from Ivey, she spent 9
years in industry. Her work experience includes
top management responsibilities in the marketing
and operations functions of a medium sized,
service-based firm in London, Ontario. In those
roles she collaborated with systems developers
to create new services and applications on
behalf of Fortune 500 clients and gained
extensive experience with the strategic impact
of information systems and its role in advancing
firm performance. With that experience, she
returned to the Ivey Business School in August
1998 to pursue a Ph.D. in Management of
Information Systems.
Her research interests center on the
intersection of technology and learning. They
include research on the influence of technical
support on individual learning about technology
and individual learning through technology in
computer-mediated learning environments. She is
also interested in the role of virtual
competence in work performance and in the IT
competence in business leaders and the role this
knowledge plays in facilitating more productive
IT investments, IT project success and value
extraction from IT resources. Her research has
been funded by grants from the Social Sciences
and Humanities Research Council.
She has 20 years of teaching experience in a
wide range of undergraduate and graduate
programs including the Ivey Business School, the
IMPADE business school in Mexico City, the
Department of Computer Science at UWO, the
INALDE business school in Bogota, Columbia and
the development and delivery of business courses
through the Canadian Institute of Management and
the Institute of Canadian Bankers. She was
awarded the Dave Burgoyne Award for Outstanding
Commitment to Student Development by the HBA
graduating class in 2006 and was awarded the
Marilyn Robinson Award for Excellence in
Teaching, University of Western Ontario in 2008
by the Senate Subcommittee on Teaching Awards at
Western.
PROGRAM
TEACHING
MBA - Leveraging
Information Technology
HBA - Management Information Systems
HBA – Knowledge Creating Consulting
PhD - Special Topics in Information Systems I
and II
RESEARCH/COURSE DEVELOPMENT
virtual
competence, elearning, knowledge management, end
user support, IT personnel research and
technology mediated social capital
SELECTED
PUBLICATIONS
- “Knowledge
Sharing through Computer Mediated Social
Ties”, Israr Qureshi, Yulin Fang, Deborah
Compeau and Nicole Haggerty. PACIS 2009,
Hyderbad, India, forthcoming July 11-13th,
2009.
- “Building
the Highway for Knowledge Transfer in
Distributed Contexts: A Model of Individual
Virtual Competency`” Yinglei Wang, and
Nicole Haggerty. Information Systems
Journal (accepted and forthcoming)
Published Online in Advance of Print Copy:
Oct 6 2008 DOI:
10.1111/j.1365-2575.2008.00318.x
- “Why People
Benefit Differently from E-learning: The
Effect of Psychological Processes on
E-learning Outcomes”, Zeying Wan, Yinglei
Wang and Nicole Haggerty. Information and
Management Volume 45 (8), 2008, pp.
513-521.
- “Knowledge
Appraisal and Knowledge Management Systems:
Judging What We Know” Hannah Rasmussen and
Nicole Haggerty. Journal of
Organizational and End User Computing
Volume 20 (1), January-March 2008, pp. 17-35.
- “Of Races
to be Run and Battles to be Won: Technical
Skills-Updating, Stress and Coping of IT
Professionals”, Phoebe Tsai, Deborah Compeau
and Nicole Haggerty. Human Resource
Management Volume 46 (4), Fall 2007 pp
395-409.
- Compeau,
D., Gravill, J., Haggerty, N., and Kelley,
H. Computer Self Efficacy: A Review in
Vladimir Zwass (ed.) Human-Computer
Interaction and Management Information
Systems: Foundations. M.E. Sharpe (New
York), 2006, pgs. 225-261.
- “The
Influence of Communication Media on Social
Network Management” Israr Qureshi and Nicole
Haggerty. Administrative Sciences
Association of Canada, Banff, AB, June 2006.
-
“Collaborative Team Learning in Information
Systems: A Pedagogy for Developing Team
Skills and High Performance, Derrick Neufeld
and Nicole Haggerty, Journal of Computer
Information Systems, Volume 42, 2, 2001,
pp. 37-43.
- “An
Analysis of the Canadian Information
Technology Labour Market”, with Scott
Schneberger, Canadian Public Policy,
Volume 26, Number 4, 2000, pp. 461-475.
- “Teaching
E-Commerce: A Multidisciplinary Approach”,
Scott Schneberger, Michael Parent and Nicole
Haggerty, Journal of Informatics
Education & Research, Volume 2, Number
2, 2000, pp. 1-8.
EXPERIENCE
Associate
Professor, Ivey Business School,
2009-current.
Assistant
Professor, Ivey Business School, 2002-2009.
Lecturer, Ivey Business School, Department
of Computer Science, UWO, 1989-1991, part
time 1993-2002.
Visiting Lecturer, INALDE, University de
Sabana, Bogota, Columbia, 2000.
Vice-President Oracle, The Assistance Group
(now Sykes Canada), 1995-1998.
Senior Account Director, Oracle, The
Assistance Group 1991-1995.
EXPERTISE
IT
competence of business leaders
IT consulting
Technology and social capital/social
networks
Technology mediated learning
IT project management
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