Associate Professor, Organizational Behaviour
Education
Contact Information
Claus Rerup is an associate professor of Organizational Behavior at Ivey. He earned his Ph.D. from the Aarhus School of Business, Denmark in 2001. He joined Ivey in 2003 after completing his Post Doctoral studies at the Wharton School, University of Pennsylvania.
A large body of work in organization theory assumes that as firms gain experience, their processes converge around smaller, more homogeneous sets of activities and outcomes. In contrast, my research focuses on how heterogeneity in activities and outcomes influence organizational attention, sensemaking, and learning. In particular, I am currently exploring how organizational heterogeneity influences problem detection (including cross-level asymmetries in attention and sensemaking to complex cues), the dynamics of routines, and learning (including learning from near-failure / near-success, delays, rich political accounts, and subtle semantic processes). An important feature of my work is that it focuses on both successful and less-successful cross-level coordination of cognition and action.
My research is time-consuming because I use qualitative methods and cross-level micro data to track variations in cognition and action over extended periods. For example, my work on the Estonia ferry disaster draws on 15 years of data collection. Similarly, my current projects on both the Pearl Jam concert accident at Roskilde Festival and Maverick's rise and fall draw on longitudinal cross-level micro data collected over more than 10 years.
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