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Mark J. Zbaracki is an Associate Professor in General Management at the Ivey Business School. He joined the Ivey Faculty in 2008. He has had previous faculty appointments at the Stern School of New York University, The Wharton School of the University of Pennsylvania and the Graduate School of Business of the University of Chicago. He teaches courses at the undergraduate, graduate and executive level on strategy implementation in organizations.
His research addresses how organizations implement management practices, including Total Quality Management, supply chain management, and strategic pricing initiatives. His research has been published in several top management journals and economics, including Sloan Management Review, the European Management Journal, the Strategic Management Journal, Administrative Science Quarterly, and the Review of Economics and Statistics. He has studied implementation problems across a variety of organizational settings, including defence contracting, electronics manufacturing, industrial parts manufacturing, health care, government, and service. He also has nine years work experience developing and implementing production systems for disk drives at IBM-Rochester, IBM's Malcolm Baldrige award-winning site.