Media Release

 
June 1, 2009
 
Doing business in developing countries


LONDON, ON, June 1, 2009 - There is enormous potential for businesses to thrive in developing countries but it requires a different approach than in developed markets.

Through his research, Srinivas Sridharan, Assistant Professor of Marketing, Richard Ivey School of Business, has discovered a few key differences.

Instead of dictating prices, firms have a greater chance for local buy-in if they seek input from local communities in pricing their products, according to Sridharan.

"Although economic theory argues that local input will drive prices down, that is not the case in subsistence markets," he said. "Very poor people don't have time or appreciation for game theory. If you sell a product they really value, they will likely agree with your price, or even reward you with a higher one."

It's also important for firms to provide opportunities for local employment, such as involving small local businesses in their product production.

In fact, local entrepreneurs, with their rich social networks, may have a better understanding of customers and be more customer-focused, which can boost business, he said.

Businesses should also try to understand their markets in developing countries so they'll have insight into unexpected ways their products might be used and how to engage consumers with marketing materials.

"For business to successfully engage the enormous markets at the base of the pyramid, it needs to better understand the rich and complex relationships between consumer behaviour and entrepreneurship," Sridharan said. "Although very low income imposes consumption constraints, it also produces an undying entrepreneurial spirit – a strong foundation for economic progress."

Details of Sridharan's research were released today in the June edition of impact, an online monthly publication featuring new research from faculty at the Richard Ivey School of Business. Read the full article in the June issue of impact.

Roger More, Associate Professor of Marketing, Ivey Business School, also discusses the importance of market focus, and how a lack of market focus has hurt General Motors Corp., in the Faculty Focus feature. For the full article, refer to the June issue of impact.

About the Richard Ivey School of Business, The University of Western Ontario
The Richard Ivey School of Business at The University of Western Ontario (www.ivey.ca) offers undergraduate (HBA) and graduate degree programs (MBA, Executive MBA and PhD) in addition to non-degree Executive Development programs. Ivey has campuses in London (Ontario), Toronto, and Hong Kong. Ivey recently redesigned its curriculum to focus on Cross-Enterprise Leadership – a holistic issues-based approach to management education that meets the demands of today's complex global business world.

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For more information, please contact:
Dawn Milne, Communications Specialist, Richard Ivey School of Business, 519-850-2536, dmilne@ivey.ca