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Leadership expert reveals tips for
constructive communication
LONDON,
ON, September 21, 2009 - Open
communication, in good times and bad, is
one of the key factors for running a
successful business.
However,
some conversations - such as those on
performance issues - can be difficult.
Jeffrey Gandz, Professor and
Director of Ivey's
Executive Development program, will
share seven essential requirements for
"tough" conversations to make them more
effective and likely to result in a
commitment to change. He'll present
"Having Tough Conversations" to a
capacity crowd on September 23 at 12
p.m. at Ivey's
ING Leadership Centre in Toronto.
The
discussion will centre around the role
of tough conversations in both
performance and developmental coaching,
the essential components for these
conversations and how mastering this
skill is essential for leaders. He'll
also share his experience of the
realities associated with having these
discussions.
"There is a
positive side to having tough
conversations. When done well, they can
be constructive and motivating and help
companies to perform better in the
present and build for the future," he
said. "It's a critical competence for
successful leaders."
Gandz is an
expert in leadership development and is
the author of four books, many articles
in both practitioner and academic
magazines and journals, and more than
100 case studies used in management
development programs around the world.
He also develops custom programs for
companies in North America and Asia and
consults with public- and private-sector
organizations about their leadership
development processes.
The event
is part of the Ivey Business School's
Executive Development
talent development lunch series.
Event:
Jeffrey Gandz "Having Tough
Conversations"
Date: Wednesday, September 23
Time: 12-2 p.m. (includes lunch)
Location: Ivey ING Leadership
Centre, The Exchange Tower, 130 King
Street West, Toronto, Ontario
For more
information on the talent development
series, please visit:
http://www.ivey.uwo.ca/executive/Tal_Dev/default.htm
Media
interested in attending, please contact
Dawn Milne at 519-850-2536,
dmilne@ivey.ca
About the Richard Ivey School of
Business, The University of Western
Ontario
The Richard Ivey School of Business at
The University of Western Ontario (www.ivey.ca)
offers undergraduate (HBA)
and graduate degree programs (MBA,
Executive MBA and
PhD) in addition to non-degree
Executive Development programs. Ivey has
campuses in London (Ontario),
Toronto, and Hong Kong. Ivey
recently redesigned its curriculum to
focus on
Cross-Enterprise Leadership â€" a
holistic issues-based approach to
management education that meets the
demands of today's complex global
business world.
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For more
information, please contact:
Dawn Milne, Communications Specialist,
Richard Ivey School of Business,
519-850-2536,
dmilne@ivey.ca
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