Craig Kielburger Cases
Mar 26, 2012
This six part video case series features social entrepreneur Craig Kielburger as he faces pivotal moments in his life and the remarkable evolution of his organization.
Apple
Mar 5, 2012
The Apple A and B cases provide two perspectives on the evolution of Apple and are designed to evoke debate about models of strategy, organization and leadership.
Olympus and the Whistleblower President
Feb 24, 2012
The newly appointed president and chief operating officer (COO) of Olympus Corporation of Japan was called to an emergency board meeting. The purpose of the meeting was to discuss governance issues regarding corporate mergers and acquisitions (M&A).
Avid Life
Jan 30, 2012
Noel Biderman was the president of Avid Life Media, a profitable Canadian growth company whose main business was various online social networks for targeted groups seeking sexual partners and romance.
Team Collapse at Richard, Wood and Hulme LLP
Jan 26, 2012
A senior associate at Richard, Wood and Hulme LLP (RWH) was amazed at the speed with which the audit team for an important client for the firm was rapidly falling apart.
Risk Leadership at TD Bank Group
Jan 24, 2012
TD Bank group was one of the few large financial institutions in the world to have survived and prospered during the financial meltdown and subsequent recession in 2008/9. It did this without getting any government assistance. Furthermore, it emerged from the crisis substantially larger in terms of both market capitalization and assets while having the best performance of any of the Big-5 Canadian banks in terms of stock price and total shareholder return during the period 2003-2011.
Aligning Culture and Strategy at A. P. Nichols
Oct 28, 2011
A.P. Nichols, a distributor of parts in the maintenance, overhaul, and repair (MRO) industry is facing the need to realign its strategy to cope to a consolidating competitive environment. A key component of their realignment involves changes the culture and compensation of their sales force while simultaneously building sufficient sales capacity to take advantage of opportunities in their key markets.
BP and the Gulf of Mexico Oil Spill
Oct 18, 2011
On the night of April 20, 2010, a series of explosions rocked the Deepwater Horizon oil rig in the Gulf of Mexico. Gas in the Macondo well had surged upward unexpectedly, causing a mix of drilling mud and seawater to spew uncontrollably into the air much like a volcanic eruption. Eleven crew members died during the explosion.
Ujaala Borderline General Insurance Company Limited
Sep 21, 2011
In the last two years Ujaala Borderline had lost two key accounts and lost in the bidding process for a third large account. Ujaala Borderline's CEO and Executive VP Corporate Sales (Indian and MNC business) had just left a meeting with the firm's largest client - Sweekar Iron and Steel. Sweekar's CEO had informed them that he was taking his firm's business from Ujaala Borderline and going with another provider.
Toyota: Accelerator Pedal Recall
Aug 29, 2011
In January 2010, global automotive manufacturer Toyota faced the task of notifying customers of a recall that involved a faulty accelerator pedal on 1.7 million vehicles, spread across eight different models.
HR as Transformation Partner in Maruti Suzuki India Ltd.
Jul 27, 2011
The Indian business landscape is marked by uncertainty, turbulence, hyper-competition and non-linear growth. The arena of the automobile sector epitomizes this changing scenario.
Coaching For Performance Management: Asia Edition
Jul 12, 2011
The format of this role play case involves a series of sessions in which the student (and each member of his or her team in turn) will play the role of Benjamin Cheung, the vice-president of HCM Asia Private Limited, a financial services firm based in Hong Kong.
L’Oseraie - Turnaround Challenge
Jul 11, 2011
This case deals with the challenges faced at L’Oseraie, a nursing home located in the north-east of France.
Maple Leaf Foods, Inc. (A): The Listeriosis Crisis
Feb 3, 2011
The chief executive officer (CEO) of Maple Leaf Foods Inc., a $1.5 billion market capital public company, employing 23,000 people in more than 50 locations, has just been advised that a deadly outbreak of Listeriosis has been linked to products shipped from a Maple Leaf Foods plant and there have been several fatalities and many more severe illnesses linked to this contamination.
ING DIRECT USA: Facing the Future
Jan 20, 2011
ING DIRECT USA has had a successful first 10 years: it has grown to one of the largest U.S. banks with $90 billion in assets. It has developed an innovative culture; it has a unique approach to banking; and it has a strong brand name. As a result of a regulatory requirement in the Netherlands, ING Group is required to divest ING DIRECT USA by 2013. Arkadi Kulmann is reviewing his organization and thinking about what challenges the firm will face in the future.
Merging Esso Iceland and Bilanaust (A)
Sep 24, 2010
In 2006, Hermann Gudmundsson (the chief executive officer [CEO] of Bilanaust, an Icelandic automotive spare parts retailer) was part of a group of partners that had purchased Esso Iceland. He had subsequently been appointed to the CEO position at Esso Iceland. The two companies were quite different: Bilanaust dealt with real-time customer needs, carried a wide range of products, and enjoyed a rising market share and profits. Esso Iceland was 12 times the size of Bilanaust, skilled at developing and executing medium- to long-term strategies, and was operating in a stagnated market.
New York Bakery (A)
Aug 19, 2010
A technical consultant is travelling to New York Bakery, and eastern U.S. confectionery company that is under bankruptcy protection.
Ben & Jerry's - Japan
Aug 10, 2010
The CEO of Ben & Jerry's Homemade, Inc. needed to give sales and profits a serious boost; despite the company's excellent brand equity, it was losing market share and struggling to make a profit.
Apple Inc.: iPods and iTunes
Apr 15, 2010
Apple Computer, Inc. has enjoyed tremendous market success with its digital music initiative consisting of software (iTunes), hardware (iPods and Shuffles) and content (iTunes Music Store).
The North West Company: Cross-enterprise Strategy
Feb 5, 2010
The North West Company cases allow students to take a cross-enterprise leadership approach in looking at the dilemma facing the president and chief executive officer of The North West Company (North West), a food and general merchandise retailer operating primarily in Northern Canada.
Acer Group's China Manufacturing Decision
Jan 15, 2010
The Acer Group is one of the world's largest PC and computer component manufacturers. The vice-president of Global Operations is pondering whether the timing and environment is conducive for Acer, based in Taiwan, to commence full-scale manufacturing operations in the Chinese mainland.
Newell Company: The Rubbermaid Opportunity
Jan 11, 2010
The Newell Company, a multi-billion dollar company dealing in hardware and home furnishings, office products and housewares, was contemplating a merger with Rubbermaid, a renowned manufacturer of plastic products.
Cola Wars in China: The Future is Here
Sep 10, 2009
The Wahaha Hangzhou Group Co. Ltd. is one of China's largest soft-drink producers.
Intel in China
Sep 10, 2009
The newly appointed division head must examine organizational or communication problems within a division of a billion dollar semiconductor manufacturer.
Leo Burnett Company Ltd.: Virtual Team Management
Sep 10, 2009
Leo Burnett Company Ltd. is a global advertising agency. The company is working with one of its largest clients to launch a new line of hair care products into the Canadian and Taiwanese test markets in preparation for a global rollout.
Sabena Belgian World Airlines: Weytjens' First Assignment
Sep 9, 2009
The case provides an update on the events subsequent to the (A) case, 9A94M003. It outlines the strategic changes implemented by Pierre Godfroid, Sabena's CEO, and introduces Erik Weytjens, a recent graduate of an MBA program.
Vista-Sci Health Care Inc.
Sep 9, 2009
The new senior vice-president of marketing at Vista-Sci Health Care Inc. must decide which of two very good candidates he should promote to the position from which he has just been promoted.
WestJet: Building a High-Engagement Culture
Sep 1, 2009
WestJet Airlines had achieved a lot. The airline had taken to the skies only 13 years earlier, with three airplanes flying to five destinations.
Unity Bank: Realizing Value from an M&A Integration
Jan 7, 2009
A member of the integration leadership team must help plan and execute the integration of Delta's information technology (IT) operations into those of Unity. He has been given a time limit of three years and has been charged with removing $60 million of expenses during the process. Half of the savings will come from reducing the number of staff whose roles have been duplicated as a result of the merger.
Security Breach at TJX
Mar 12, 2008
The chief security officer of TJX Companies Inc. (TJX) faces a dilemma on his first day on the job. The company has discovered in December 2006, a computer intrusion dating back to 2005.
