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What To Do When Your Corporate Culture Sucks

Jan 9, 2012

When morale sank to a low point among civic employees in London, Ont., in 2004, Jeff Fielding, then chief administrative officer and now city manager, decided it was time to do something about it.

Among the issues were allegations of harassment and abuse of city staff. To boot, two human rights specialists had resigned. Four previous city managers had come and gone in two years.

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