Leadership Journey: Coaching Your Team

Program Overview

When global disruption hit and isolation became the norm, we showed that we are resilient, compassionate and — given the opportunity to shape how we work — deeply innovative. Leaders today face a dramatic wave of unknowns. There are many questions about what the world of work will look like and feel like. Will compassion, intimacy and flexibility still be valued? How will we work together as a team? Will decision-making be as expedient? When we lose the level-playing field, will every voice still matter?

Our faculty keep a close pulse on these challenges. We recognize that the puzzle pieces don’t fall into place without help. In response, we offer virtual Leadership Journeys with this transition in mind — targeted learning and development programs that tackle the mindset, skillset and behaviours key to re-engaging. These powerful, high-impact initiatives are tailored to support individuals, teams, and organizations as they reaffirm a leadership identity.

This journey focuses on leading in a way that develops others’ strengths and abilities. The goal is to build coaching capabilities into your everyday leadership to keep your team members motivated, engaged, and productive. It helps to recognize that the current crisis has probably impacted each of your team members differently. Some may be thriving while others are struggling with the demands of work and home. There is a need to step into the role of coach, taking a personalized approach to help your team cope and grow in a context of rapid, constant, and disruptive change

What You Learn

Lead by Coaching

• Increase your confidence and capability as a coach. Hone the essential coaching skills of listening, giving feedback, reframing, asking questions, and creating psychological safety and trust. 
• Learn to turbo-charge the action learning cycle by asking powerful questions, provoking alternative plans and bringing in a new perspective for observing and reflecting.
• Provide the encouragement, compassion, and support your team members need to feel productive and successful in uncertain times.
• Learn to be alert to individuals’ needs, motivations and aspirations and how to use these insights to develop their capabilities.

Build trust and psychological safety

• Understand the motivation for coaching and the conditions and criteria for coaching success.
• Learn how to foster psychological safety in interpersonal interactions and teams, focusing on creating a climate of openness and trust.
• Understand the ”power of intent” and how it shapes how we show up as a coach.
• Practice applying the Coaching Framework in relevant coaching scenarios.
• Share coaching experiences to develop your coaching capabilities.
• Apply the Coaching Framework at work and capture learning and insights in your Coaching Journal.

Integrate questioning and listening

• Learn about deep listening and how non-judgment and holding others in high positive regard can lead to transformative change.
• Practice deep listening and powerful questioning and apply these skills to situations you are currently facing.
• Structure coaching conversations – from setting the stage to closing
• Learn the Motivation Factors diagnostic tool for coaching
• Use the Coaching Framework and deep listening at work and capture learning and insights in your coaching journal. Complete the Motivation Factors diagnostic and debrief with a coach.

Deepen your self-awareness and empathy

• Develop self-awareness by assessing how your needs, talents, value system and beliefs influence your ability to coach effectively.
• Understand the role of emotional intelligence in the coaching process. 
• Develop insights about your personal coaching style and how it impacts those you are coaching,
• Practice coaching in situations that require adapting your coaching style and understanding its strengths and boundaries.
• Reflect on the people whom you have been coaching and examine how well you understand them and their needs and re-engage. Capture insights in your coaching journal.

Generate commitment to change

• Understand individual resistance to change and the psychology of habits.
• Learn to identify and diagnose the organizational factors that support and block coaching as an institutional capability.
• Understand your role as an influencer and stakeholder in building a coaching culture in your team, department, or division.
• Develop a plan to embed coaching habits into your everyday interactions. Create your personal toolkit of resources and support to continue on your journey. Identify how to engage others in your network to reinforce and sustain your coaching practice.

Ivey Academy Coaches

Ivey Academy executive coaches take a blended approach to development, combining world-class coaching processes with leadership advisory services. Your coach becomes a confidential thinking and sparring partner, sharing and challenging your ideas. They help you navigate “in the moment” challenges, illuminate blind spots, and accelerate decision-making. They also help you understand yourself more deeply as you move into different career roles and stages, so you flourish where you are and prepare for what’s next.

Our coaches are selected to join an elite community because they combine deep coaching expertise across many contexts, credibility through their own practical experience, and a passion for supporting leaders’ personal development journeys. Through our Ivey Coaching Certification Program, they master Ivey’s unique experiential learning approaches, our leading-edge knowledge about business trends and frameworks, and the very latest research and assessment tools to support advanced leadership development.