Frontline Supervisor Program
The Frontline Supervisor Program equips you with the necessary skills to be effective in a supervisory role.
Who should attend?
Supervisors and team leads working in manufacturing, technical, agricultural, construction, and/or unionized environments.
The Frontline Supervisor Program equips you with the necessary skills to help you succeed and develop further in your role as a frontline supervisor. How do you problem-solve on the fly? How do you handle conflicts involving your staff, suppliers, contractors, or others? How do you coach your direct reports – who used to be your peers – to improve quality and efficiency? Whether you’re a supervisor working in a unionized manufacturing environment or a team lead working in technology or retail, the challenges remain the same.
Few roles are as inherently stressful — or as important — as the frontline supervisor or team leader. Yet few organizations properly equip frontline supervisors with the necessary training, tools, and direction to be successful.
In collaboration with Fanshawe Corporate Training Solutions, the Frontline Supervisor Program provides supervisors, lead hands, or team leaders with the essential leadership, communication, and people skills to effectively lead teams. You’ll leave the program with a heightened awareness of issues and how to handle them. Become the leader you always knew you could be with this in-depth learning experience.
After completing the Frontline Supervisor Program, you'll receive an authentic digital artifact – also known as a badge. This badge showcases your achievements and commitment to professional development. You can share your accomplishment with your network by displaying digital badges on social media, websites, ePortfolios, professional networks, and email signatures. Included in your badge is a digital certificate. Your network will be able to view your personalized and authentic certificate through your online digital badge.
In addition to a digital badge, you will receive a Frontline Supervisor Program Certificate of Completion, a powerful credential from the top business school in Canada.
What You Learn
On each Friday you will learn the following:
- Work management and problem-solving
- Performance and people management
- Communication and conflict resolution
- Coaching and emotional intelligence
How You Learn
This is Not about Textbooks and Lectures
This isn’t your typical classroom. Our programs are designed with busy leaders in mind. We’re talking an engaging, interactive, and unique experience. Our real-world Case-Method of Learning with an engaging, online experience is not about textbooks and lectures – it’s about learning by doing. You’ll walk away with new knowledge and ideas that you can immediately implement in your business.
Create Immediate Impact
Throughout the program, you’ll track your learning outcomes and pinpoint specific initiatives to implement. You’ll leave knowing exactly how you will apply your new knowledge and skills, and a self-developed implementation plan to start your impact once back in your workplace.
Friday, February 19, 2021; 9:00 AM - 1:00 PM ESTAdd to calendar
Wednesday, February 24, 2021; 9:00 AM - 1:00 PM ESTAdd to calendar
Friday, February 26, 2021; 9:00 AM - 1:00 PM ESTAdd to calendar
Wednesday, March 3, 2021; 9:00 AM - 1:00 PM ESTAdd to calendar
Friday, March 5, 2021; 9:00 AM - 1:00 PM ESTAdd to calendar
Wednesday, March 10, 2021; 9:00 AM - 1:00 PM ESTAdd to calendar
Friday, March 12, 2021; 9:00 AM - 1:00 PM ESTAdd to calendar
Live Virtual Session
Program fee includes all materials.
Program fees are tax exempt.
The program is delivered over the course of four consecutive Fridays with an online component of two hours per week for a total of eight hours. The online component is delivered through Fanshawe Corporate Training Solutions' (CTS) platform called Brightspace, based on a Learning Management System developed by Desire2Learn.
Ready to enrol?
For nearly 70 years, leaders from around the world have come to The Ivey Academy to deepen their business knowledge and drive immediate results. It may be just what you and your organization need.Enrol Now