Ivey First-Time Manager Program

Learn the essential skills needed to succeed as a first-time manager.

Who should attend?

Newly-minted managers or those looking to attain a managerial promotion.


Session Dates

October 15 – 18, 2019

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London, Ontario, Canada

Ivey Spencer Leadership Centre

551 Windermere Road

Program Fees

$6,000 CAD

Program fee includes all materials, meals and accommodations.

Program fees are tax exempt.

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What do I get?

After completing the Ivey First-Time Manager Program, you'll receive an authentic digital artifact – also known as a badge. This badge showcases your achievements and commitment to professional development. You can share your accomplishment with your network by displaying digital badges on social media, websites, ePortfolios, professional networks, and email signatures. Included in your badge is a digital certificate. Your network will be able to view your personalized and authentic certificate through your online digital badge.

In addition to a digital badge, you will receive an Ivey First-Time Manager Program Certificate of Completion, a powerful credential from the top business school in Canada.

Program Content

This is the biggest step of your career. As a first-time manager, your decisions contribute to the success of the whole organization. You need to be prepared. 

Take the time to discover your potential. Get the confidence and insights you need. Make sure your first decision is the right one. We can help. 

We’ll help you feel confident in yourself and the decisions you’ll make every day. From hiring best practices to tips on being a strong presenter, the Ivey First-Time Manager Program will set you up for success.

What You Learn

For detailed program content, download the brochure. 

The Ivey First-Time Manager Program focuses exclusively on the abilities required of a first-time manager. Topics covered include:

  • Hiring staff and terminations
  • Leading a team
  • Managing direct report performance
  • Performance reviews
  • Conflict resolution and difficult conversations
  • Legal obligations
  • Communication and presentation skills

How You Learn

This is Not about Textbooks and Lectures

This isn’t your typical classroom. Our programs are designed with busy leaders in mind. We’re talking an engaging, interactive, and unique experience. Our real-world Case-Method of Learning is not about textbooks and lectures – it’s about learning by doing. You’ll walk away with new knowledge and ideas that you can immediately implement in your business.

Create Immediate Impact

Throughout the program, you’ll track your learning outcomes and pinpoint specific initiatives to implement. You’ll leave knowing exactly how you will apply your new knowledge and skills, and a self-developed implementation plan to start your impact once back in your workplace.

Program Faculty

R. Lyn Purdy

Associate Professor,Deans' Office

R. Lyn Purdy

Lyn Purdy is an associate professor of Organizational Behaviour at Ivey Business School. Prior to joining Ivey, she was an associate professor at the Centre for Administrative and Information Studies at Western University. She earned at BASc in Chemical Engineering, and an MASc and PhD in Management Sciences from the University of Waterloo.

Purdy's research interests include organizational impacts of new technologies and techniques, performance evaluation of supplier organizations, quality management programs and participation of employees, and decision making and the impact of negative information. She has authored or co-authored several articles which have appeared in such publications as the International Journal of Operations and Production Management, the Journal of Management Systems, the Sloan Management Review, Journal of Operations Management and Behaviour and Information Technology.

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Where You Learn

Ivey Spencer Leadership Centre

Ivey Spencer Leadership Centre

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551 Windermere Road
London, Ontario, Canada
N5X 2T1

The Ivey Spencer Leadership Centre provides business professionals with an extraordinary and intimate setting like no other. Housed in a Georgian manor with 30 beautifully landscaped acres of parkland and gardens, The Ivey Academy is minutes from Western University and the Ivey Business School.

Spencer has 125 guest suites, 14,000 sq. ft. of event space (including three amphitheatres), cycling and hiking trails, a fitness centre, a high-ropes team-building course, five dining rooms, and free parking.

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Ready to enrol?

For nearly 70 years, leaders from around the world have come to The Ivey Academy to deepen their business knowledge and drive immediate results. It may be just what you and your organization need.

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