PhD 2004, Ivey Business School, Western University

Member of Students/New Alumni Committee

Dr. Nicole Haggerty is an Associate Professor at the Richard Ivey School of Business at Western University. Nicole holds an HBA (’89) and PhD (2004) in Management Information Systems from the Ivey Business School.  Prior to joining Ivey, while in industry, she held senior roles in Marketing and Service Operations and frequently collaborated with systems designers to create innovative service solutions and supporting applications on behalf of Fortune 500 clients.  She gained extensive experience with the strategic impact of information systems and its role in advancing firm performance.

Dr. Haggerty’s has conducted and published research in areas of virtual competence, knowledge sharing and collaboration and capability development for business leaders at the intersection of business and technical knowledge. Her work often integrates across topics such as virtual competence and knowledge sharing, e-learning capabilities and competence development, shared knowledge influences on IT transformational projects and IT Savvy Business Leadership.  Most recently her research has investigated the challenges of IT-based transformational change projects in the healthcare sector.  Her research has been funded through grants from the Social Sciences and Humanities Research Council and has been published in various journals and conference proceedings including; Journal of Management Information Systems, Information Systems Journal, Information & Management, Human Resource Management, Ivey Business Journal, Journal of Organizational and End User Computing and the International Conference on Information Systems.

Dr. Haggerty has 20 years of teaching experience in a wide range of undergraduate, graduate and Executive programs at Ivey, at IPADE in Mexico and at Inalde in Bogata.  She has also taught Case Teaching and Case Writing faculty development workshops for over 500 faculty in Colombia, The Netherlands, Kenya, Rwanda, Uganda, Ethiopia, Ghana, India and Canada.    She has won various Ivey and Western University teaching awards including Marilyn Robinson Award for Excellence in Teaching, University of Western Ontario, 2008, the 2012 Emerging Leaders Award in Academic Leadership from the Ivey Alumni Association and in 2014, the Innovations in Case Teaching Award, “Cases in Support of Business School Collaborations: Insights from Service Learning in Africa, from The Case Centre.