Design thinking is the newest and latest tool for catalyzing positive change through stronger, more creative leadership and innovation. By identifying emerging technologies that affect your organizations value chain, this program will help you answer a fundamental business question: how can I determine my customers’ needs and identify opportunities for meeting them?
Design Thinking is a creative method for uncovering previously unknown customer needs or problems. Rigorous experimentation is utilized to sift through the many possible solutions that are produced by rapid ideation. Following the prototyping process, the best ideas are combined to generate an execution-ready product or service
As business leaders are tasked more and more with improving the customer experience, initiating this kind of change momentum is more important than ever. Throughout this program, you will learn how to:
- Ideate new market opportunities.
- Prototype solutions that capitalize on those opportunities.
- Lead yourself and your organization through innovative change.