Learn how to make your actions and decisions contribute to the whole organization. Through case studies, experiential learning, in-depth conversations, and guided practice of essential management communication skills, Ivey Frontline Leadership Program will prepare you to make an immediate impact. Discover your potential and gain the confidence, knowledge, and insights to move on to the next stage of your career.

Upcoming Sessions

Join us for one of our upcoming sessions.

Date Location Fee
May 07 - May 12, 2017
London, ON $9,250 CDN
  • Program fees are tax exempt.
  • Program fee includes: all materials, meals, accommodations.

Call us: 1.800.948.8548 or 1.519.661.3272

Date Location Fee
Nov 05 - Nov 10, 2017
London, ON $9,250 CDN
  • Program fees are tax exempt.
  • Program fee includes: all materials, meals, accommodations.

Call us: 1.800.948.8548 or 1.519.661.3272

Sending multiple employees? This program is offered in a customized format for groups of 15+. Contact us for details.

Who Should Attend? 

Managers seeking an integrated understanding of strategic management and leadership.

Manage yourself and your teams more effectively

  • Know your leadership style and how it affects others
  • Learn to adapt your leadership style in repsonse to stressful situations
  • Balance the need for change with current organizational practices
  • Explore potential downsides to team functioning and how established practices can help to overcome them
  • Examine performance management and conflict resolution
  • Consider different approaches to interpersonal conflict resolution and how they impact productivity

Learn how to speak persuasively in front of audiences large and small

  • Master the power of body language
  • Create presence in front of an audience
  • Use your voice powerfully to enhance your message
  • Discover the linguistic techniques great speakers use to influence audiences
  • Turn nervousness into a public speaking advantage
  • Be aware of your individual strengths as a speaker

Understand how successful organizations develop and execute winning strategies

  • Learn how to create and implement winning strategies
  • Consider multiple ways to measure and assess strategic performance
  • Analyze complex strategic problems and situations with confidence
  • Discover how competitive advantage is gained and sustained in the marketplace
  • Recognize how to balance growth with other strategic considerations
  • Determine when external forces such as technology, demographics, regulation, and globalization require a fundamental change in strategy
  • Expand your thinking from a functional or technical orientation to a broader, more strategic perspective

Integrative Team-Learning Experience

Apply what you have learned throughout the program. Demonstrate the communication, leadership, and strategy components as your team works through a real-world problem. Through the integrative team-learning experience, you will be offered constructive feedback on both your team's presentation skills and quality of the analysis.

This is Not about Textbooks and Lectures

If you are having a hard time imagining yourself in a classroom again, keep in mind that Ivey Frontline Leadership Program is designed with busy leaders in mind. It is an engaging, interactive experience that draws on the vast perspectives that you and your classmates will bring to the program. Our real-world Case-Method of Learning is not about textbooks and lectures – it’s about learning by doing. Powerful Coaching is immersive, intense and interactive. It is a uniquely engaging and energizing combination of custom role plays based on real business challenges, recorded workshops, professional feedback, personal reflection and extensive practical hands-on experience in coaching. You’ll come away with new knowledge and ideas that are directly applicable to your business and that will have immediate impact.

Create Immediate Impact

Throughout the program, you will identify specific initiatives to implement and learn exactly how to apply your new knowledge and skills. Leave with a master plan for making an immediate impact when you are back in the office.

“This program provided me with hands-on communications, strategic thinking, and leadership skills. I was very impressed with the program and its ability to immediately boost my confidence to make a positive impact in my role at our company.”

Ellen Gossett, Chief Procurement Officer, Sitel Operating Corporation


“I encourage you to take the time and step away from your office and take a program like this. I believe it is vital for managers to learn to work on the business instead of just in the business.”

Terra Davidson, Sales and Marketing Manager, Partner, Avalon Master Builder


“I do not have a business background and am in a leadership role. In one week I gained a significant confidence that I can lead not only intuitively but now with more systematic tools to better understand my organization’s challenges, strengths, context, etc.”

Nathalie Le Blanc, Manager, Executive Counselling Services, Public Service Commission of Canada

Lyn Purdy

Lyn Purdy: Faculty Director

Lyn Purdy, Professor of Organizational Behaviour, teaches courses on Organizational Change, Career Management and Management of People for Exceptional Performance.

She teaches Ivey's degree programs (HBA, MBA and Executive MBA) and in Ivey's public and custom executive education programs. She has extensive experience facilitating skills development workshops and coaching feedback sessions. Lyn has written a number of publications in the area of the organizational and behavioural impacts of implementing new technologies and techniques in manufacturing and non-manufacturing firms. She has worked in a variety of industries as an employee and a researcher.

Clients: ATCO, City of London, Syngenta, Smart Systems for Health Agency, Volvo, Siemens, The Globe and Mail, Maple Leaf Foods, Sagicor, Orlick Industries, Newalta, Rogers Communications and Schulich School of Medicine and Dentistry.

Cara Maurer

Cara Maurer

Dr. Cara Maurer is an assistant professor in General Management at the Ivey Business School. She currently teaches Strategic Analysis & Action and Leadership of Change in the HBA program.

Previously, Dr. Maurer worked in sales and strategic consulting and operated her own business. She earned her HBA, MBA, and PhD in General Management/ Strategy at Western University before joining the Ivey faculty in 2009.

Her research focuses on organizational learning, especially in diverse organizations, and on the impact of culture on firm performance. Her work has been recently published in the internationally regarded top management journals Academy of Management Review and Organization Science.

She is a regular presenter and facilitator at the Academy of Management Conferences and reviews for Organization Science and Business & Society. Her research on CSR in Canada was published in the Ivey Business Journal and was featured in the Globe & Mail and the Financial Post. She won a Social Sciences & Humanities Research Council (SSHRC) Doctoral Fellowship in 2008 for her work on strategic performance implications of employment equity in Canada.

Michael Sider

Michael Sider

Michael Sider, Professor of Management Communication, has extensive teaching experience in both degree and executive education and is an expert on intercultural communications.

While developing and delivering communications workshops for many leading international organizations, he has developed many specialized communications and writing workshops for groups such as lawyers, engineers, economists and political scientists. His teaching workshops have helped professors to become more accomplished teachers. In 2004, Michael was recognized for his contribution to teaching by being selected as one of the top business teachers in Canada by Canadian Business.

Clients: Ford, GM, 3M, Purina, TELUS, McCormick, Maple Leaf Foods, J.D. Irving, Agnico-Eagle, Canadian Investor Relations Institute, City of London, City of Stratford, Syngenta, CIBC, The Weather Network, London Board of Education, Human Resources Development Canada and Canadian Association of Independent Schools.