Learn how to make your actions and decisions contribute to the whole organization. Through case studies, experiential learning, in-depth conversations, and guided practice of essential management communication skills, Ivey Frontline Leadership Program will prepare you to make an immediate impact. Discover your potential and gain the confidence, knowledge, and insights to move on to the next stage of your career.

Upcoming Sessions

Join us for one of our upcoming sessions.

November 04 - November 09, 2018

$9,500 CDN
(Program fee includes all materials, meals, accommodations.)

Program fees are tax exempt.

May 06 - May 11, 2018

$9,500 CDN
(Program fee includes all materials, meals, accommodations.)

Program fees are tax exempt.

Have a question? Call us: 1.800.948.8548 or 1.519.661.3272
Sending multiple employees? This program is offered in a customized format for groups of 15+. Contact us for details.

Who Should Attend? 

Managers seeking an integrated understanding of strategic management and leadership.

Manage yourself and your teams more effectively

  • Know your leadership style and how it affects others
  • Learn to adapt your leadership style in response to stressful situations
  • Balance the need for change with current organizational practices
  • Explore potential downsides to team functioning and how established practices can help to overcome them
  • Examine performance management and conflict resolution
  • Consider different approaches to interpersonal conflict resolution and how they impact productivity

Learn how to speak persuasively in front of audiences large and small

  • Master the power of body language
  • Create presence in front of an audience
  • Use your voice powerfully to enhance your message
  • Discover the linguistic techniques great speakers use to influence audiences
  • Turn nervousness into a public speaking advantage
  • Be aware of your individual strengths as a speaker

Understand how successful organizations develop and execute winning strategies

  • Learn how to create and implement winning strategies
  • Consider multiple ways to measure and assess strategic performance
  • Analyze complex strategic problems and situations with confidence
  • Discover how competitive advantage is gained and sustained in the marketplace
  • Recognize how to balance growth with other strategic considerations
  • Determine when external forces such as technology, demographics, regulation, and globalization require a fundamental change in strategy
  • Expand your thinking from a functional or technical orientation to a broader, more strategic perspective

Integrative Team-Learning Experience

Apply what you have learned throughout the program. Demonstrate the communication, leadership, and strategy components as your team works through a real-world problem. Through the integrative team-learning experience, you will be offered constructive feedback on both your team's presentation skills and quality of the analysis.

This is Not about Textbooks and Lectures

If you are having a hard time imagining yourself in a classroom again, keep in mind that Ivey Frontline Leadership Program is designed with busy leaders in mind. It is an engaging, interactive experience that draws on the vast perspectives that you and your classmates will bring to the program. Our real-world Case-Method of Learning is not about textbooks and lectures – it’s about learning by doing. Powerful Coaching is immersive, intense and interactive. It is a uniquely engaging and energizing combination of custom role plays based on real business challenges, recorded workshops, professional feedback, personal reflection and extensive practical hands-on experience in coaching. You’ll come away with new knowledge and ideas that are directly applicable to your business and that will have immediate impact.

Create Immediate Impact

Throughout the program, you will identify specific initiatives to implement and learn exactly how to apply your new knowledge and skills. Leave with a master plan for making an immediate impact when you are back in the office.

“This program provided me with hands-on communications, strategic thinking, and leadership skills. I was very impressed with the program and its ability to immediately boost my confidence to make a positive impact in my role at our company.”

Ellen Gossett, Chief Procurement Officer, Sitel Operating Corporation


“I encourage you to take the time and step away from your office and take a program like this. I believe it is vital for managers to learn to work on the business instead of just in the business.”

Terra Davidson, Sales and Marketing Manager, Partner, Avalon Master Builder


“I do not have a business background and am in a leadership role. In one week I gained a significant confidence that I can lead not only intuitively but now with more systematic tools to better understand my organization’s challenges, strengths, context, etc.”

Nathalie Le Blanc, Manager, Executive Counselling Services, Public Service Commission of Canada

R.L. (Lyn) Purdy

R.L. (Lyn) Purdy: Faculty Director

Lyn Purdy is an associate professor of Organizational Behaviour at Ivey Business School. Prior to joining Ivey, she was an associate professor at the Centre for Administrative and Information Studies at Western University. She earned at BASc in Chemical Engineering, and an MASc and PhD in Management Sciences from the University of Waterloo.

Purdy's research interests include organizational impacts of new technologies and techniques, performance evaluation of supplier organizations, quality management programs and participation of employees, and decision making and the impact of negative information. She has authored or co-authored several articles which have appeared in such publications as the International Journal of Operations and Production Management, the Journal of Management Systems, the Sloan Management Review, Journal of Operations Management and Behaviour and Information Technology.

Cara C. Maurer

Cara C. Maurer

Dr. Cara Maurer is an assistant professor of General Management and Organizational Behavior. She earned her HBA, MBA, and PhD (Strategy) degrees from Western University.

Her research interests focus on strategic renewal and organizational learning, particularly in diverse organizations. Her work has been published in the Academy of Management Review, Organization Science, and Human Resource Management Journal. Her research has also been cited in the popular press including The National Post and the Globe and Mail. She presents regularly at the Academy of Management and Strategic Management Society conferences. Her work on learning from organizational diversity was recently awarded a multi year research grant from the Social Sciences and Humanities Research Council (SSHRC).

Dr. Maurer currently teaches strategy and change leadership in the HBA program. She also teaches strategy in the Ivey Frontline Leadership Program executive development program. In 2014, she received the HBA 1 David G. Burgoyne Award for Outstanding Commitment to Student Development.

Michael Sider

Michael Sider

Dr. Sider teaches Management Communication at the Ivey Business School. He teaches in Ivey's Executive MBA, MBA, and HBA programs, and is heavily involved in Ivey's executive development programs.

Dr. Sider has led communications workshops for managers from many organizations, including Ford, GM, 3M, TELUS, McCormick, Comcare, Convergence Corporation, Maple Leaf Foods, J.D. Irving, Agnico-Eagle, the Canadian Investor Relations Institute, the City of London, the City of Stratford, Syngenta, CIBC, The Weather Network, ATCO, the First Nations Tribal Councils, and the Canadian Association of Independent Schools. He has delivered specialized communications and writing workshops for lawyers, engineers, economists and political scientists, and has created and delivered a wide range of teaching workshops to help professors improve their teaching. In 1998 and 1999, he delivered communication workshops in the public sector for the London Board of Education and Human Resources Development Canada. Many of his workshops have been delivered for multi-cultural audiences from China and Mexico, including administrators and professors from Mexico's ITESM, China's Tsinghua University, and Korea's Advanced Institute of Science and Technology. He has also provided public relations advice for several non-profit organizations, including Distressed Children International and WOTCH.

London, Ontario, Canada

Housed in a Georgian manor situated on 30 beautifully landscaped acres of parkland, Ivey’s residential executive centre is minutes from Western University and the Ivey Business School.

Learn More: Ivey Spencer Leadership Centre