Peter Newson

• Volkoff, O.; Newson, E. F. P., 1999, "Nortel - Re-inventing IS", Journal of Information Technology, January 14(3): 277 - 286.
  Abstract: With changes in both technology and the environment, Nortel has had to evolve from a company that sells a collection of telecommunication products to a company that sells integrated packages of products which satisfy specific customer needs. In the past Information Systems (IS) was spread across the various product divisions, supporting a highly decentralized corporate structure. Now it has been charged with transforming itself to facilitate the company' s need for greater integration, including a move to standardized systems. IS must redefine its role and restructure itself to fulfil its new mandate. After an extensive analysis and design exercise, the IS function has been revisualized as centring on three key processes: client management, solution delivery and business support. This represents a significant change from a traditional IS shop that focuses on building applications and infrastructure. While there is broad support for the changes in principle, actually getting the new processes fully articulated and implemented presents a significant challenge.
• Huff, S. L.; Newson, E. F. P., 1991, "Practitioner Preferences for Training In Management Information Systems and Management Science", Journal of Computer Information Systems: 50 - 59.
  Abstract: A field study using a mailed questionnaire was conducted to ascertain the relative importance and extent of use, by practicing managers, of 37 different areas of practice in the fields of management science/operations research and management information systems. On balance, the MIS area topics were rated as more important than the MS/OR topics. Also, the “softer,” less quantitative and less technical or specialized topics were rated as more important, and as being used more, than the others. Implications of the findings for curriculum structure are discussed.

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