The Ivey Operations Leadership Program provides a unique experience designed to give you the skills and knowledge to make a significant impact on the operational effectiveness of your organization. With the ever-increasing pressure on an organization's operations and its supply chain, it's crucial that senior leaders know how to plan the most efficient use of material resources, manage more complicated global networks and optimize service and quality. This program qualifies for 15 Continuing Professional Development points with the Purchasing Management Association of Canada.
Executives and managers in the service, resource and manufacturing sectors who wish to enhance or broaden their operations and supply chain abilities as they advance their careers.
Fraser Johnson is the Leenders Purchasing Management Association Chair at the Richard Ivey School of Business and Director of the Ivey MBA program. His teaching areas include purchasing and supply, logistics and operations.
Prior to accepting a faculty position, Professor Johnson worked in the automotive parts industry where he held a number of senior management positions in both finance and operations. His experience includes managing automotive manufacturing facilities in Canada and the United States and overseeing a joint venture partnership in Mexico. Dr. Johnson has authored several articles that have been published in a wide variety of magazines and journals. His textbook, Purchasing and Supply Management (with Michiel Leenders, Harold Fearon and Anna Flynn), published by McGraw-Hill Irwin, is now in its thirteenth edition. As well as consulted for organizations in the private and public sector, he has taught in a number of different management development programs in Canada, the United States and Europe.
Mary Heisz, an authority on managerial accounting and control, has been cited in the popular press including: National Post, Maclean's, Chatelaine, Toronto Star, Dow Jones News Service, City Woman and The London Free Press.
As an outstanding teacher, she has received awards from the Bank of Nova Scotia and the UWO Alumni Association, as well as, the University Students' Council Award of Excellence in Undergraduate Teaching in 2001. In addition, Mary received the David G. Burgoyne Award for Outstanding Commitment to Student Development in 2003, 2007 and 2008 and the Carol Stephenson Excellence in EMBA Teaching Award 2008. She was selected as one of the "Top 30" educators in TVO's "Big Ideas – Best Lecturers" competition in 2006 and was awarded the Ivey Teaching Innovation Award in 2007 for her work in designing and delivering accounting courses.
Clients: City of London, J.D. Irving, Syngenta and General Dynamics Land Systems - Canada.
Robert Klassen, Professor of Operations Management and the Magna International Inc. Chair in Business Administration, teaches courses on Operations Management, Managing for Sustainable Development, Developing and Managing Technology, Management of Services and Operations Strategy.
He teaches Ivey’s HBA, MBA and Executive MBA degree programs, as well as, in Ivey’s public and custom executive development programs. Professor Klassen’s research on exploring the linkages between operations and the natural environment has appeared in many leading academic journals. He continues to actively develop new teaching materials, including over 20 cases and exercises in the area of operations strategy, process analysis, quality management and environmental management.
Lyn Purdy, Professor of Organizational Behaviour, teaches courses on Organizational Change, Career Management and Management of People for Exceptional Performance.
She teaches Ivey's degree programs (HBA, MBA and Executive MBA) and in Ivey's public and custom executive development programs. She has extensive experience facilitating skills development workshops and coaching feedback sessions. Lyn has written a number of publications in the area of the organizational and behavioural impacts of implementing new technologies and techniques in manufacturing and non-manufacturing firms. She has worked in a variety of industries as an employee and a researcher.
Clients: ATCO, City of London, Syngenta, Smart Systems for Health Agency, Volvo, Siemens, The Globe and Mail, Maple Leaf Foods, Sagicor, Orlick Industries, Newalta, Rogers Communications and Schulich School of Medicine and Dentistry.
The Ivey Operations Leadership Program is built around four major themes:
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