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Operations Management

The Doctoral Program in Operations Management (OM) at the Richard Ivey School of Business (Ivey) at the University of Western Ontario (UWO) is designed to prepare students for an engaging and enriching career in conducting meaningful scholarly-based research and teaching in leading schools of business administration. OM deals with the planning, control and improvement/innovation of the operational system that transforms inputs into outputs and enables value realization for and from customers. As such, students will be exposed to, and critically examine, both foundational and recent scholarly developments spanning a wide array of tactical and strategic issues underlying how work gets done in the firm in order to develop their own theoretical and practical insights on relevant OM topics. These OM topics include the management of throughput, productivity, and processing quality; capacity and supply management; systematic operational improvement and innovation approaches; managing production and service systems and technologies; operations strategy; service design and delivery; and sustainability. While improved decision making and action based upon rigorous empirical science is the primary focus and interest of the OM discipline group's faculty, students will also be introduced to relevant analytical/axiomatic modeling approaches and interdisciplinary theorization that may be informative to the scrutiny of the OM topics mentioned earlier. 

The curriculum is delivered to instill understanding and stimulate advancement of current OM theory, paradigms, principles and practice that have ramifications for the efficient and effective general management of the firm's operational resources and capabilities. Students take the full spectrum of Doctoral Program and OM special field offerings; on occasion, students may be encouraged to register and complete courses offered by other Ivey discipline groups and UWO faculties that may be salient to their specific program of study and individual scholarly development. Other aspects of the program are tailored to fit the student’s own research, teaching and professional interests and requirements.


Courses
Publications

Refereed Articles

Cho, J.Y.K., Menor, L.J., 2012, "A Complementary Resource Bundle As An Antecedent of E-Channel Success in Small Retail Service Providers", Journal of Service Research, February, 15(1): 111 - 125

Gavronski, I., Klassen, R.D., Vachon, S., Nascimento, L.F.M., 2012, "A Learning and Knowledge Approach to Sustainable Operations", International Journal of Production Economics, forthcoming.

Hendricks, K.B., Hora, M., Menor, L.J., Wiedman, C.I., 2012, "Adoption of the Balanced Scorecard: A Contingency Variables Analysis", Canadian Journal of Administrative Sciences, forthcoming.

Klassen, R.D., Vereecke, A., 2012, "Social Issues in Supply Chains: Capabilities Link Responsibility, Risk (Opportunity) and Performance", International Journal of Production Economics, forthcoming.

Simpson, D., Power, D., Klassen, R.D., 2012, "When One Size Does Not Fit All: A Problem of Fit Rather than Failure for Voluntary Management Standards", Journal of Business Ethics, forthcoming.

Gavronski, I., Klassen, R.D., Vachon, S., Nascimento, L.F.M., 2011, "A Resource-Based View of Green Supply Management", Transportation Research Part E - Logistics and Transportation Review, November, 47(6): 872 - 885.

Parmigiani, A., Klassen, R.D., Russo, M.V., 2011, "Efficiency meets accountability: Performance implications of supply chain configuration, control, and capabilities", Journal of Operations Management, March, 29(3): 212 - 223.

Non-Refereed Articles

Franco, L.A., O'Brien, F., Bell, P.C., 2011, "Supporting strategy: Contributions from OR", Journal of the Operational Research Society, May, 62(5): 815 - 816.


Key Dates

Apply Online for the PhD Program:
October 15, 2012
Application deadline - On-line application and all supporting documents due in PhD office:
January 15, 2013