The Doctoral Program in Operations
Management (OM) at the Richard Ivey School of Business (Ivey) at the
University of Western Ontario (UWO) is designed to prepare students for
an engaging and enriching career in conducting meaningful
scholarly-based research and teaching in leading schools of business
administration. OM deals with the planning, control and
improvement/innovation of the operational system that transforms inputs
into outputs and enables value realization for and from customers. As
such, students will be exposed to, and critically examine, both
foundational and recent scholarly developments spanning a wide array of
tactical and strategic issues underlying how work gets done in the firm
in order to develop their own theoretical and practical insights on
relevant OM topics. These OM topics include the management of
throughput, productivity, and processing quality; capacity and supply
management; systematic operational improvement and innovation
approaches; managing production and service systems and technologies;
operations strategy; service design and delivery; and sustainability.
While improved decision making and action based upon rigorous empirical
science is the primary focus and interest of the OM discipline group's
faculty, students will also be introduced to relevant
analytical/axiomatic modeling approaches and interdisciplinary
theorization that may be informative to the scrutiny of the OM topics
mentioned earlier.
The curriculum
is delivered to instill understanding and stimulate advancement of
current OM theory, paradigms, principles and practice that have
ramifications for the efficient and effective general management of the
firm's operational resources and capabilities. Students take the full
spectrum of Doctoral Program and OM special field offerings; on
occasion, students may be encouraged to register and complete courses
offered by other Ivey discipline groups and UWO faculties that may be
salient to their specific program of study and individual scholarly
development. Other aspects of the program are tailored to fit the
student’s own research, teaching and professional interests and
requirements.
- Operations I 9805 a/b
This course provides the tools and understanding to evaluate and contribute to operations research. Students will undertake independent study and, in the classroom, review basic econometric techniques (probability, statistics, linear algebra, OLS regression, and more advanced topics) as time allows. Also examined are seminal papers and critique of the latest empirical operations research papers. - Operations II 9815 a/b
Students are introduced to a broad overview of the operations field and dominant research methods. The first half of the course focuses on the fundamental steams that build operations strategy and the second half of the class emphasizes the special topic areas such as supply chain risk, service operations, OM in healthcare, behavioural OM, network perspective, and sustainable development.
Refereed Articles
Cho, J.Y.K., Menor, L.J., 2012, "A Complementary Resource Bundle As An Antecedent of E-Channel Success in Small Retail Service Providers", Journal of Service Research, February, 15(1): 111 - 125
Gavronski, I., Klassen, R.D., Vachon, S., Nascimento, L.F.M., 2012, "A Learning and Knowledge Approach to Sustainable Operations", International Journal of Production Economics, forthcoming.
Hendricks, K.B., Hora, M., Menor, L.J., Wiedman, C.I., 2012, "Adoption of the Balanced Scorecard: A Contingency Variables Analysis", Canadian Journal of Administrative Sciences, forthcoming.
Klassen, R.D., Vereecke, A., 2012, "Social Issues in Supply Chains: Capabilities Link Responsibility, Risk (Opportunity) and Performance", International Journal of Production Economics, forthcoming.
Simpson, D., Power, D., Klassen, R.D., 2012, "When One Size Does Not Fit All: A Problem of Fit Rather than Failure for Voluntary Management Standards", Journal of Business Ethics, forthcoming.
Gavronski, I., Klassen, R.D., Vachon, S., Nascimento, L.F.M., 2011, "A Resource-Based View of Green Supply Management", Transportation Research Part E - Logistics and Transportation Review, November, 47(6): 872 - 885.
Parmigiani, A., Klassen, R.D., Russo, M.V., 2011, "Efficiency meets accountability: Performance implications of supply chain configuration, control, and capabilities", Journal of Operations Management, March, 29(3): 212 - 223.
Non-Refereed Articles
Franco, L.A., O'Brien, F., Bell, P.C., 2011, "Supporting strategy: Contributions from OR", Journal of the Operational Research Society, May, 62(5): 815 - 816.



