Ann Frost

Expertise: Negotiations, Leadership, Knowledge Management, High Performance Teams, Organizational Behaviour

Ann Frost joined Ivey in 1995 after finishing her doctoral studies in industrial relations at the Sloan School of Management, MIT. She has taught MBA, EMBA and undergraduate courses in organizational behaviour and negotiations. Her second year course, Interpersonal Negotiations, is consistently the most over-subscribed elective in Ivey’s HBA program. The focus of Ann’s research is on workplace restructuring and the implementation of high performance work systems as well as knowledge management in services.

At The Ivey Academy, Ann specializes in organizational issues – engagement, change, leadership effectiveness and high performance teams. Her clients include McCain, Maple Leaf Foods, Aviva, J.D. Irving, Manulife, BDC, the Privy Council Office, the Ministry of Community and Social Services, the Ministry of Children and Youth Services, and the Canadian University Boards Association. Ann is currently Program Co-Director of CommunityShift™, a leadership development program designed exclusively for C-level leaders of Canadian charities and not-for-profit organizations, founded by KPMG Enterprise and The Ivey Academy.


Sales Leadership Designation Program

Leading high-performance sales teams.

The Sales Leadership Designation Program closes the gap between salesperson and sales leader by providing the foundational leadership training that is essential to success in a sales leadership role.

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London, Ontario, Canada

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Ivey Strategic Business Negotiations Program

Build confidence and successful business outcomes.

Develop a practical and successful negotiation approach that can be applied anywhere, anytime.

Starts November 25, 2020

London, Ontario, Canada

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Creating value in not-for-profit organizations.

CommunityShift™ changes the way C-level leaders of Canadian charities and not-for-profit organizations look at operations and provides a catalyst for change. This leadership development program boasts challenging content, engaging learning, and talented facilitators.

Starts November 15, 2020

London, Ontario, Canada

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Frontline Supervisor Program

Learn foundational leadership, communication, and people skills to get the most from your team.

The Frontline Supervisor Program equips you with the necessary skills to be effective in a supervisory role.

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