Ann Frost
Associate Professor, Organizational Behaviour
Expertise: Negotiations, Leadership, Knowledge Management, High Performance Teams, Organizational Behaviour

Ann Frost joined Ivey in 1995 after finishing her doctoral studies in industrial relations at the Sloan School of Management, MIT. She has taught MBA, EMBA and undergraduate courses in organizational behaviour and negotiations. Her second year course, Interpersonal Negotiations, is consistently the most over-subscribed elective in Ivey’s HBA program. The focus of Ann’s research is on workplace restructuring and the implementation of high performance work systems as well as knowledge management in services.
At The Ivey Academy, Ann specializes in organizational issues – engagement, change, leadership effectiveness and high performance teams. Her clients include McCain, Maple Leaf Foods, Aviva, J.D. Irving, Manulife, BDC, the Privy Council Office, the Ministry of Community and Social Services, the Ministry of Children and Youth Services, and the Canadian University Boards Association. Ann is currently Program Co-Director of CommunityShift™, a leadership development program designed exclusively for C-level leaders of Canadian charities and not-for-profit organizations, founded by KPMG Enterprise and The Ivey Academy.
Programs
Learn foundational leadership, communication, and people skills to get the most from your team.
Apply foundational leadership, communication, and people skills to get the most from your team as a frontline supervisor.
Create shared value in any situation through negotiation. Test essential negotiation skills in a safe environment and learn to find collaborative solutions to challenges at work.
Starts November 22, 2023
Toronto, Ontario, Canada
AMCTO Executive Municipal Leadership Program
Discover the essential elements of effective municipal leadership. Explore your personal leadership style, hear insights from your peers, and equip yourself for success in local government.
To Be Announced
Live Virtual + Self-Paced Learning
Grow value and promote excellence in non-profit organizations. In partnership with KPMG Enterprise, CommunityShift™ connects Canada's top not-for-profit leaders through deep experiential learning.
To Be Announced
London, Ontario, Canada
Articles
December 16th, 2022
Use Collaborative Negotiation to Build Relationships at Work — and Beyond
In this article featuring Ivey Academy faculty members Ann Frost and Fernando Olivera, we explore the concept of Collaborative Negotiation, how it differs from some of our traditional notions of negotiations, and how you can apply it to better manage relationships going forward.
Read Story