Ann Frost
Associate Professor, Organizational Behaviour
Expertise: Negotiations, Leadership, Knowledge Management, High Performance Teams, Organizational Behaviour

Ann Frost joined Ivey in 1995 after finishing her doctoral studies in industrial relations at the Sloan School of Management, MIT. She has taught MBA, EMBA and undergraduate courses in organizational behaviour and negotiations. Her second year course, Interpersonal Negotiations, is consistently the most over-subscribed elective in Ivey’s HBA program. The focus of Ann’s research is on workplace restructuring and the implementation of high performance work systems as well as knowledge management in services.
At The Ivey Academy, Ann specializes in organizational issues – engagement, change, leadership effectiveness and high performance teams. Her clients include McCain, Maple Leaf Foods, Aviva, J.D. Irving, Manulife, BDC, the Privy Council Office, the Ministry of Community and Social Services, the Ministry of Children and Youth Services, and the Canadian University Boards Association. Ann is currently Program Co-Director of CommunityShift™, a leadership development program designed exclusively for C-level leaders of Canadian charities and not-for-profit organizations, founded by KPMG Enterprise and The Ivey Academy.
Programs
Create shared value in any situation through negotiation. Test essential negotiation skills in a safe environment and learn to find collaborative solutions to challenges at work.
Starts November 22, 2023
Toronto, Ontario, Canada
Canadian Municipal Leadership Accelerator
Equip yourself for success in municipal government leadership and connect with peers from municipalities across Canada. Delivered in partnership with AMCTO.
Starts October 31, 2023
London, Ontario, Canada
Grow value and promote excellence in non-profit organizations. In partnership with KPMG, CommunityShift™ connects Canada's top not-for-profit leaders through deep experiential learning.
To Be Announced
London, Ontario, Canada
Articles
December 16th, 2022
Use Collaborative Negotiation to Build Trust at Work
Ann Frost and Fernando Olivera explore the concept of Collaborative Negotiation and how you can apply it to create stronger long-term relationships.
Read Story