Navigating Cross-Cultural Communication

Why It Matters

Research has consistently shown that diverse teams possess the highest potential for innovation, creativity, and transformative thinking. But even the best ideas can fall flat without clear, culturally attuned communication. In organizations and teams that span across geographies or cultures, what seems like a minor misstep—a misunderstood tone, a missed cue, or an unintended silence—can quietly erode trust, delay decisions, and harm team cohesion.

Navigating Cross-Cultural Communication explores the nuances of cross-cultural communication, enabling leaders to operate more effectively across borders, backgrounds, and diverse perspectives. You'll explore real-world scenarios, decode unspoken norms, and sharpen your ability to communicate with clarity and credibility, no matter who’s in the room (or on the call).

Who Should Attend

This workshop is vital for leaders at all levels who work across geographies, cultures, or diverse internal teams. It’s ideal for anyone managing global collaborations, leading multicultural teams, working with international clients, or preparing for cross-border assignments. Whether you’re already working internationally or stepping into a more global role, this session will sharpen how you connect and lead across differences.

What You Learn

Decode Cultural Communication Styles

Recognize and adapt to different communication preferences—from directness and formality to silence and disagreement—across cultures.

Build Trust Across Borders

Explore what trust looks like in different cultural contexts, and gain strategies to strengthen collaboration and credibility with diverse communities of interest.

Navigate Conflict and Misunderstandings

Develop skills to spot the early signs of miscommunication and apply practical tools to resolve tension and bridge gaps before they escalate.

FAQs

How are online programs delivered?

Unlock the future of leadership through an immersive learning experience that blends the best of live virtual sessions with the flexibility of self-paced modules. Guided by Ivey’s leading faculty, you'll delve into the transformative power of AI with hands-on exercises, thought-provoking case studies, and real-time Q&A. This isn't just about learning AI—it's about mastering the tools to reshape your leadership and drive your organization forward. Every element of this program is crafted to inspire, challenge, and equip you to lead with vision and innovation.

How should I prepare before attending the program?

Our Program Managers will contact all registered participants before the program start date with instructions to join our online Learning Management System. Once logged in, you can create a class profile, view other participants’ profiles, and access a list of assigned preparation activities. Plan to review and complete preparation work in advance of each class session.