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Fernando Olivera

Associate Professor, Organizational Behaviour

Director, Executive MBA
Troost Professor in Leadership

Fernando Olivera

Contact Information


  • Organizational Learning
  • Knowledge Management
  • Conflict Resolution

Research Publications

  • To search for publications by a specific faculty member, select the database and then select the name from the Author drop down menu.

Fernando Olivera is an Associate Professor in Organizational Behavior at the Ivey Business School. He joined the Ivey Faculty in 1998. He earned a Ph.D. and M.S. in Industrial Administration from the Graduate School of Industrial Administration at Carnegie Mellon University and a B.S. in Electronics Engineering from the Instituto Tecnologico y de Estudios Superiores de Monterrey, Mexico.

Olivera's primary research interests are in the areas of organizational memory, group and individual learning, and the impact of communication technology on group work. His work has been published in the Academy of Management Review, Small Group Research, the Journal of Management Studies, the Research on Managing Groups and Teams book series, and other books and conference proceedings. He co-edited the volume Organizational Learning and Knowledge Management: New Directions. He has presented his work at various academic conferences, including the Academy of Management Annual Meetings, the Society of Industrial and Organizational Psychology, and the Institute for Operations Research and the Management Sciences. He is a member of the editorial review board of the Journal of Organizational Behavior.

Professor Olivera teaches courses in Organizational Behavior and Interpersonal Negotiations in Ivey's MBA, EMBA and Ph.D. programs.


  • Interpersonal Negotiations, MBA Elective
  • Organizational Behavior Special Fields II: Group Behavior and Cross Level Research, PhD Course

Programs Taught

  • Executive Education


  • MS, Carnegie Mellon University
  • PhD, Carnegie Mellon University

Recent Refereed Articles

  • Mariano, S.; Casey, A.; Olivera, F., 2020, "Organizational forgetting Part II: a review of the literature and future research directions", The Learning Organization, July 27(5): 417 - 427.
  • Mariano, S.; Casey, A.; Olivera, F., 2020, "Organizational forgetting Part I: a review of the literature and future research directions", Learning Organization, May 27(3): 185 - 209.
  • Mariano, S.; Casey, A.; Olivera, F., 2018, "Managers and Organizational Forgetting: A Synthesis", The Learning Organization: the international journal of knowledge and organizational learning management, June 25(3): 169 - 179.
  • Compeau, D. R.; Olivera, F., 2014, "From theory light’ to theorizing: a reaction to Avison and Malaurent", Journal of Information Technology, December 29(4): 346 - 349.
  • Casey, A. J.; Olivera, F., 2011, "Reflections on Organizational Memory and Forgetting", Journal of Management Inquiry, August 20(3): 305 - 310.
  • Purdy, N.; Laschinger, H.; Finegan, J.; Kerr, M.; Olivera, F., 2010, "Effects of work environments on nurse and patient outcomes", Journal of Nursing Management, November 18(8): 901 - 913.
  • Olivera, F.; Goodman, P.; Tan, S. L., 2008, "Contribution Behaviors in Distributed Environments", MIS Quarterly, March 32(1): 23 - 42.
  • Pomi, A.; Olivera, F., 2006, "Context-sensitive autoassociative memories as expert systems in medical diagnosis", BMC Medical Informatics and Decision Making, November 6
  • Zhao, N. B.; Olivera, F., 2006, "Error Reporting in Organizations", Academy of Management Review, November 31(4): 1012 - 1030.
  • Olivera, F.; Straus, S., 2004, "Group-to-Individual Transfer of Learning: Cognitive and Social Factors", Small Group Research, December 35(4): 445 - 465.
  • Vince, R.; Suttcliffe, K.; Olivera, F., 2002, "Organizational Learning: New Directions", British Journal of Management, January 13(2): 1 - 6.
  • Olivera, F., 2000, "Memory systems in organizations: An empirical investigation of mechanisms of knowledge collection, storage and access", Journal of Management Studies, January 37(6): 811 - 832.

For more publications please see our Research Database

Work in Progress

  • "Remembering organizational memory" with Andrea Casey
  • "Learning with laptops: Information technology and the transformation of an MBA program" with Abhijit Gopal, Teresa Marcon and Deb Compeau
  • "Multitasking behaviors in groups" with Deb Compeau and Carlie Bell
  • "Emotional responses to errors" with Natalie Zhao


  • Teaching and Research Assistant, Carnegie Mellon University
  • Project Director, ITESM
  • Development Director, TELMEX

Research/Course Development

  • Errors and Error Reporting
  • Organizational Memory and Forgetting
  • Group-to-Individual Transfer of Learning
  • Effects of Technology on Group Processes

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