In-house lawyers often face challenging clients in the course of their work. In a piece with the Canadian Bar Association National Magazine, Ivey's Jana Seijts suggests that behavioural sciences may give hints into what drives and motivates different categories of people.
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According to Seijts, there are cues in people’s personalities and traits that give you a perspective into the best way to communicate information. Each person exhibits one of four primary social styles: the Amiable, the Expressive, the Driver and the Analytic.
