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Industry leaders tackle issues facing Canada’s health-care system

May 7, 2018


From left to right: Julie Trpkovski, Cindy Mason, Andy Smith and Arden Krystal

Long waits. Frustrated patients. Overworked health-care providers.

These are just a few of the issues Canada’s health-care system is facing today as a result of a rapidly aging population and shortage of hospital beds.

A panel of Ontario health care providers shared insights and ideas from their experiences at the Ivey Idea Forum in Toronto on April 25, as part of the Bob Britney Lecture in Operations. Here are a few of the highlights from the event:

Julie Trpkovski, EMBA ’12, Vice President of Mental Health, Emergency Services, and Corporate Access and Flow, London Health Sciences Centre discussed the impact of additional surge-bed capacity expansion deployed by the province of Ontario:

Andy Smith, President and CEO, Sunnybrook Health Sciences Centre, explained how Sunnybrook Health Sciences Centre is addressing bed capacity, length-of-stay, and off-service issues:

Cindy Mason, RAI and Admissions Co-ordinator, Chartwell London, talked about the current state in the communication flow between long-term care and hospitals in the region:

Arden Krystal, President and CEO, Southlake Regional Health Centre, explained what it would look like if Ontario adopted similar policies to British Columbia, such as the First Appropriate Bed policy:

Attendees also heard from David Barrett, MBA ’04, PhD ’14, Assistant Professor of Operations Management and Executive Director of the Ivey International Centre for Health innovation; Alexandra Boston, Research Analyst, Ivey International Centre for Health Innovation; and Felipe Rodrigues, PhD ’18, candidate on their findings and recommendations to improve patient-flow processes.