Have a question? Please check our Frequently Asked Questions below. If you don't find what you're looking for, Contact Us.
39C FAQS
Step 1: To register for a 39C account, please click here.
Complete the required fields on the form and choose your current role that is most applicable to you at your institution: Professor/Instructor, Dean, Administrator, Librarian/Copyright Clearance. Click Submit.
Step 2: Account Verification
Once you have submitted the form, you will receive a confirmation email for your request. One of our customer service team members will review your request to verify your academic credentials. Verification may take longer if all fields are not accurately complete.
Once your account is approved, you will receive an email confirming your registration and another email to validate your account and set a password.
How to order using your approved 39C administrator account
1. Once your account is approved, go to the Ivey Publishing website – www.iveypublishing.ca
2. Login to your account.
3. Enter the product numbers or title on the top search bar for the required products.
4. Click on the product title for additional details. Please note the 100% discount is applied to Ivey products only. Check the source is listed as “Ivey” for the discount.
5. Select the quantities needed (one per student) and then ‘Add to Cart’. For products with multiple versions, select format as “PDF” and Language as “English” before adding to cart.
6. Go to ‘My Cart’ located at the top of the page, and review your cart. The 39C discount will automatically be applied to your order.
7. Click checkout
8. Enter your course information.
9. Verify your contact information.
10. Review your order.
11. Click on the tab “Invoice” and select ‘Submit Order’.
12. Once you have completed your order, click on your username on the top right --> Orders --> Downloads
13. You will receive an order confirmation by email immediately after placing your order.
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To join the Ivey Publishing's portion of 39 Country Initiative, eligible institutions must register a 39C administrator. Once the Administrator account is verified, the Administrator will be able to place orders directly on the IP website at no charge on behalf of their colleagues (educators). An unlimited number of faculty members at each institution can also register for educator accounts to browse the entire collection; however, these educator accounts do not receive the 100% discount if they order a case. The order must be processed by their school’s Administrator for the cost to be waived. (A school can designate more than one Administrator).
Faculty members can register for a regular educator account to browse our collection via the homepage, however, they will not be able to avail the 100% discount unless they have been set-up as a 39C administrator.
A maximum of 5 accounts per institution.
If you wish to remove or update your designated 39C administrators at your institution, please submit a service ticket.
We’re here to help. Contact our Customer Support Team for any further questions or clarifications about your 39C administrator account.
To reach the 39 Country Initiative team, go to Contact & Register
The 39 Country Initiative
Ivey Business School
Western University
1255 Western Road
London, Ontario, Canada N6G 0N1
Dr. Paul W. Beamish
Telephone: (519) 661-3237
Email: pbeamish@ivey.ca
Nancy van Dongen, Administrative Assistant
Telephone: (519) 661-2111 x80369
Email: nvandongen@ivey.ca
Kashfia Shafiq Nova, Assistant to 39CI
Telephone: (519) 661-2111 x80369
Email: knova@ivey.ca
WhatsApp: +1-548-468-5542
