Give us a call 1.800.948.8548
Terms and Conditions
Program Cancellation Policy
Occasionally, The Ivey Academy must postpone or cancel programs due to lower-than-threshold enrolments or extraordinary circumstances (weather, community safety, program facilitator illness, etc). If a program is postponed or cancelled due to low enrolment, The Ivey Academy will notify the program participants no less than two weeks prior to the program start date.
If a program is postponed or cancelled due to extraordinary circumstances, The Ivey Academy will inform the participants by the most appropriate means at our earliest opportunity. The Ivey Academy will make reasonable accommodations for the participants if a program is postponed or cancelled. A reasonable accommodation is defined as and limited to repayment to the participants for cancellation charges for pre-paid travel and accommodations, upon proof of payment dated prior to the program cancellation date. Program participants will be automatically enrolled into the next available program session but may choose a tuition credit and/or refund if they are not able to attend the next available session.
Participant Withdrawal or Transfer Policy
Up To 46 Days Before Program Start
Cancellation: You will receive a full refund of the program fee.
Transfer: You may transfer to the next available session with no transfer fee.
From 45 Days Up To 16 Days Before Program Start
Cancellation: You will be refunded 50% of the program fee.
Transfer: You will be charged an additional transfer penalty equal to 20% of the program fee.
Within 15 Days Of The Program Start
Cancellation: You will not be refunded.
Transfer: You will be charged an additional transfer penalty equal to 50% of the program fee.
Substitution
A participant can be substituted in the same program session without incurring any fees. The substitute needs to apply and be admitted no less than 15 days before the program start date. Note: Once you have paid the program fee, if you intend to transfer but do not attend another program within 24 months of initial registration, you will forfeit the program fee.
