MehmetbeganMehmet A. Began
Assistant Professor, Management Science

Mehmet A. Begen is an assistant professor of management science in the Ivey Business School at the Western University. Besides Ivey, he is also cross appointed at the departments of Statistical & Actuarial Sciences  and Epidemiology & Biostatistics at the Western University. Mehmet's research interests are management science/analytics applications,  data-driven approaches and in particular scheduling and operations management in healthcare. He is currently serving  as the Education Chair at the Canadian Operations Research Society (CORS) and served on organizing committees of two past INFORMS Healthcare conferences. Mehmet has PhD and MS degrees in management science from Sauder School of Business at the University of British Columbia, and a BS degree in industrial engineering from Middle East Technical University in Turkey.  He was a Certified Analytics Professional (CAP), worked in management  consulting before his PhD studies and is a recipient of CORS Practice Prize.

Lauren CiprianoLauren E. Cipriano
Assistant Professor, Management Science

Lauren Cipriano is an Assistant Professor in Management Science at the Ivey Business School.  Lauren's research interests focus on the application of statistics, economics, operations research, and systems analysis to health policy problems.

Mike DixonMike Dixon
Assistant Professor, Operations Management

Mike Dixon is an Assistant Professor of Operations Management at the Ivey Business School. Previously he held the same position for four years at the Graduates School of Business and Public Policy at the Naval Postgraduate School (NPS). Mike has a PhD from the Hotel School at Cornell University.

He is interested in service operations management and specifically the effect of operational decisions and service design and customer experience. Mike conducts management research from an analytical perspective and analyzes large archival data sets to model customer behavior, finding ways to represent the behavioral aspects of service design in quantitative and analytical ways. Specifically, he is interesting in understanding the role of experiential sequence on participant perception. In past research he analyzed season subscription ticket sales for a large performing arts venue and showed that season subscription re-purchases are influenced by event sequences from previous seasons leading to managerial direction for event planners to properly schedule performances across a season to maximize experiential effects.

Frost AnnAnn C. Frost
Assistant Professor, Organizational Behaviour

Ann C. Frost is an Associate Professor of Organizational Behaviour at the Ivey Business School. Prior to joining the school in 1995, Frost was a doctoral fellow at the Center for Industrial Competitiveness at the University of Massachusetts, Lowell, and a research associate at MIT's Industrial Performance Center. She earned her BComm and MSc from the University of British Columbia and a Ph.D. in industrial relations from the Sloan School of Management, MIT.

Frost's research interests include workplace restructuring, dynamics in industrial relations, the high performance workplace, and knowledge management in services. Her research has been funded by the Russell-Sage and Rockefeller Foundations (changes in low skilled - low wage work in the American hospital industry) and SSHRC (job quality in Canadian call centres and care team interactions in Ontario intensive care units). Frost is also involved in a multi-year, SSHRC-funded Major Collaborative Research Initiative project entitled Rethinking Institutions for Work and Employment in the Global Era.

Nicole HaggertyNicole Haggerty
Associate Professor, Information Systems

Dr. Nicole Haggerty is an Associate Professor at the Richard Ivey School of Business at Western University. Nicole holds an HBA (’89) and PhD (2004) in Management Information Systems from the Ivey Business School. Prior to joining Ivey, while in industry, she held senior roles in Marketing and Service Operations and frequently collaborated with systems designers to create innovative service solutions and supporting applications on behalf of Fortune 500 clients. She gained extensive experience with the strategic impact of information systems and its role in advancing firm performance.

Dr. Haggerty’s broad research area is enabling digital transformation and she has conducted and published research in areas of knowledge sharing antecedents and consequences, virtual competence antecedents and consequences. More recently her research involves multi-stakeholder shared knowledge influences on IT-enabled transformation projects with a focus on healthcare. Her research has been funded through grants from the Social Sciences and Humanities Research Council, Western University and Ivey and has been published in various journals and conference proceedings including; Journal of Management Information Systems, Information Systems Journal, Information & Management, Human Resource Management, Ivey Business Journal, Journal of Organizational and End User Computing and the International Conference on Information Systems.

Fraser JohnsonFraser Johnson
Leenders Supply Chain Management Association Chair
Director, Ivey Purchasing Managers Index

Fraser Johnson is the Leenders Supply Chain Management Association Chair at the Ivey Business School, Western University, where he teaches courses in supply chain management and operations. Professor Johnson is also the Director of the Ivey Purchasing Managers Index, one of the most widely watched and utilized indicators of future economic activity in Canada. Prior to accepting a faculty position, Fraser worked in the automotive parts industry where he held a number of senior management positions in both finance and operations.

Professor Johnson is an active researcher in the area of supply chain management and he has authored articles that have been published in a wide variety of magazines and journals. His textbook, Purchasing and Supply Management (with Anna Flynn), published by McGraw-Hill Irwin, is now in its fifteenth edition. Dr. Johnson is currently an associate editor for The Journal of Supply Chain Management.

Professor Johnson has worked with a number of private and public sector organizations in both consulting and corporate education assignments, including the Canadian Pharmaceutical Distribution Network, Maple Leaf Foods, Magellan Aerospace Corporation, JD Irving, Hutchinson Port Holdings, EdgeStone Capital and 3M. He is currently a member of the Advisory Committee for Signal Hill Equity Partners.

Robert KlassenRobert D. Klassen
Professor, Operations Management
Associate Dean, Faculty Development & Research
Magna International Inc. Chair in Business Administration

Robert is the Associate Dean, Faculty Development & Research and a Professor of Operations Management at Ivey Business School.

Robert’s research explores the multi-faceted linkages between the natural environment, social issues and firm performance, termed the triple bottom line, with a particular emphasis on the pivotal role of supply chains.  He has over 45 refereed publications, including widely cited articles in such journals as Journal of Operations Management, Management Science, Academy of Management Journal, Production and Operations Management, and International Journal of Operations and Production Management.  He is currently serving as the Departmental Editor for Sustainable Operations for the Journal of Operations Management.  At Ivey, he has taught the core Operations Management course in the MBA and EMBA programs, as well as electives in Sustainable Development, Services Management, and Technology Management. He has co-authored two textbooks, and written over 30 teaching cases and simulation exercises in the areas of sustainability, process analysis, and operations strategy.

Darren MeisterDarren Meister
Associate Professor, Entrepreneurship
John M. Thompson Chair in Engineering Leadership and Innovation

Darren Meister is an Associate Professor of General Management (Entrepreneurship and Innovation) at the Ivey Business School and the former Faculty Director of the HBA and MSc Programs. He is cross-appointed to the Department of Electrical and Computer Engineering, Western Engineering. His interests focus on technology-based entrepreneurship and the role of technology in enhancing organizational effectiveness, specifically as it concerns innovation processes. His research work is conducted within companies in close cooperation with practitioners.

Through research and consulting opportunities, Darren has worked with Accenture, Bank of Montreal, Industry Canada, Intel, Nortel, and Siemens. His work has appeared in Management Science, MIS Quarterly and other leading journals and conferences. He is a past-Chair of the Special Interest Group on the Adoption and Diffusion of Information Technology, within the Association for Information Systems. He is also on the Executive Board of CEMS, the Global Alliance of Management Education.

Before joining Ivey, Darren taught at Queen's University and Carleton University, where he was one of the architects of an Information Systems concentration in the Bachelor of Commerce program. He has taught in all of Ivey's programs. He was a Rotary International Foundation scholar, attending the University of Cambridge. Subsequently, he earned his PhD at the University of Waterloo, Canada.

Frekrik OdegaardFredrik Odegaard
Associate Professor, Management Science

Fredrik Odegaard is an Associate Professor of Management Science at the Ivey Business School, with cross-appointment at the Department of Applied Mathematics, Western University. He received his PhD from Sauder School of Business at University of British Columbia, dual Masters degrees in Operations Research and Statistics from Stanford University, and a BSc in Purchasing and Logistics Management from Arizona State University. While at Ivey Business School he has developed several courses and taught extensively across the MBA, MSc, PhD and HBA programs. Prior to his academic career Dr. Odegaard worked as a Supply Chain Consultant for i2 Technologies and Programme Director at RR Institute of Applied Economics. Dr. Odegaard’s research focus and expertise spans Revenue Management and Health Care Operations. His research has been published in academic journals, such as Production and Operations Management, European Journal of Operational Research and Journal of Revenue and Pricing Management, as well as in practitioner oriented journals, such as Journal of Healthcare Quality and European Journal of Ultrasound. Professor Odegaard is an editorial board member of the Journal of Revenue and Pricing Management, and served as the 2015-2016 President of the Canadian Operational Research Society (CORS).

Michael RouseMichael Rouse
Associate Professor, General Management

Michael is an associate professor, strategy and organization, at the Ivey Business School. He also holds a cross-appointment as assistant professor in the Department of Epidemiology and Biostatistics, Schulich School of Medicine at Western University.

Michael previously taught MSc., executive and corporate MBA programs at Leeds University Business School in the United Kingdom and undergraduate, CIMA, ACCA, MBA and DBA programs at De Montfort University, UK. He has taught on the HBA (honours business administration), MBA and Executive MBA programs here at Ivey, and he currently teaches strategic analysis and action on Ivey's Executive MBA program. He also teaches HBA and MBA electives in Biotechnology/ Pharmaceutical Strategy and the prerequisite Health Sector course on Ivey’s Health Sector MBA stream.

SibbaldShannon L. Sibbald
Assistant Professor 
School of Health Studies, Faculty of Health Sciences 
Department of Family Medicine, Schulich School of Medicine and Dentistry
The Schulich Interfaculty Program in Public Health, Schulich School of Medicine and Dentistry

Dr. Sibbald is an Assistant Professor with appointments in Family Medicine, School of Health Studies (Faculty of Health Sciences) and the Schulich Interfaculty Program in Public Health. As a health systems researcher, her interests span the health care continuum. Her current research focuses on process, outcomes and evaluation of interprofessional healthcare teams with a special interest in complex patients with co-morbidities. Dr. Sibbald’s program of research includes implementation science: the study of knowledge processes (capturing, sharing, using, storing) in health systems. Dr. Sibbald uses primarily qualitative research methods including multiple-case comparison, narrative approach, grounded theory, and content analysis.

David WoodDavid Wood
Lecturer, Operations Management
MBA Program Director

David Wood is a Lecturer in Operations Management at The Ivey Business School as well as a graduate of both the HBA and MBA program.  He has spent many years in industry as the Director of Sales & Marketing in the US and then VP Manufacturing before becoming President for W. C. Wood Company, a global manufacturer of home appliances. David has had extensive experience in international business, mergers and acquisitions, and currently sits on several corporate boards. He has also worked as a consultant to medium and large corporations in strategic planning and operational restructuring.

David's interests are devoted to developing operational processes in a broad range of industries, including health care, and establishing operations management as a fundamental tool for business excellence.

Greg ZaricGreg Zaric
Professor, Management Science, Epidemiology and Biostatistics, & Statistical and Actuarial Sciences
Canada Research Chair in Health Care Management Science
J. Allyn Taylor & Arthur H. Mingay Chair in Management Science

Greg Zaric is a professor in management science at the Ivey Business School. He currently holds a Canada Research Chair in Health Care Management Science.

Greg does consulting work with several companies, such as the London Health Sciences Centre, Ontario Ministry of Health and Long Term Care, Canadian Agency for Drugs and Technologies in Health, Several Pharmaceutical Companies and Stanford University.

Post-Doctoral Fellows

Amirrastpour PhotoAmir Rastpour
Post-Doctoral Fellow, Management Science

Amir has a PhD in Operations Management from the University of Alberta School of Business. His research interest is in applications of operations research and statistics in the health care sector. More specifically, Amir is interested in applying queueing theory, count regression models, and empirical analysis methods to problems in the health care sector both at the planning level (such as demand prediction for heart attack treatment facilities and finding promising locations for these facilities) and at the operational level (such as emergency medical services operations).


Estefania PhotoEstefania Ruiz-Vargas
Post-Doctoral Fellow, Management Science

Estefania is a postdoctoral fellow at Ivey. She has a PhD in Applied Mathematics from Western University. Prior to coming to Ivey, Estefanía worked as a researcher in the department of Clinical Neurological Sciences at the University Hospital where she focused on studying risk factors and interventions for stroke and Alzhemier's. Her current research at Ivey is focused on finding cost-effective interventions for reducing alcohol consumption in the Canadian population. Estefanía's research interests are in population health interventions and public policy.