Kirk Kristofferson
Associate Professor, Marketing
Expertise:
Marketing • Media and Telecoms • Consumer Products and Services • Sustainability • EDI
Kirk Kristofferson is the R.A. Barford Professor of Marketing Communications at the Ivey Business School. He earned his Ph.D. from the University of British Columbia in Vancouver, Canada. His research program is centered in social influence and understanding its effects in prosocial and marketplace contexts. Kirk also investigates the persuasive effects of emerging technologies in marketing, with an emphasis on virtual reality and AI. His research has been published in multiple top outlets such as the Journal of Consumer Research, Journal of Marketing Research, Journal of Consumer Psychology, Journal of the Academy of Marketing Science, Journal of Retailing, Marketing Letters, Journal for the Association of Consumer Research, and the Cambridge Handbook of Consumer Psychology, and has been featured in numerous global media outlets such as Time Magazine, Harvard Business Review, the Washington Post. Kirk’s research has been awarded over $650,000 of external funding, and he has been recognized multiple times as one of Ivey’s top performing researchers. He is currently the Director of the Ivey Behavioural Lab.
Kirk teaches in Ivey’s HBA, MBA, and PhD programs. His areas of expertise are Consumer Psychology and Marketing Strategy, and Kirk continuously strives to bring cutting-edge research into Ivey’s dynamic classroom environment. Kirk’s teaching performance has been recognized at every institution he has taught at. Kirk won the David G. Burgoyne Teaching Award at Ivey, the John W. Teets Outstanding Undergraduate Teaching Award at Arizona State University, and the Killam Graduate Teaching Award at the University of British Columbia.
Kirk’s contributions to the field of consumer research have been widely recognized. He sits on the Editorial Review Boards at the Journal of Consumer Research, Journal of Marketing, Journal of Consumer Psychology, Journal of Retailing, Journal of Advertising Research, and Marketing Letters, and Kirk has twice received Outstanding Reviewer Awards at the Journal of Consumer Psychology.
Programs
AI-Driven Marketing and Customer Strategy
Lead growth with confidence in an AI-powered world. Learn how to apply AI to marketing and customer strategy to drive value, trust, and business results.
Starts November 18, 2026
Toronto, Ontario, Canada
Articles
Why understanding customer experience in the digital world is crucial to business outcomes
Explore how customer dynamics are impacted by digitalization and how businesses can leverage data collected in the digital world to optimize their customer experience.
How Online Consumers Break Our Assumptions
Kirk Kristofferson discusses how the digital space has changed the way consumers interact with shopping and the impact this disruption has on businesses.
