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Ning Su

Associate Professor, General Management, Strategy & Information Systems

Ning Su

Contact Information


  • Global strategies
  • Digital innovation
  • Qualitative research

Research Publications

  • To search for publications by a specific faculty member, select the database and then select the name from the Author drop down menu.

Professor Su is an expert on global innovation and outsourcing strategies, and qualitative research methods. His work explores the transformation of organizations and markets in the age of digitization and globalization, based on in-depth case studies in diverse sectors, including financial services, technology, consulting, manufacturing, and creative industries, across the Americas, EMEA, and Asia Pacific. His research is published in top journals such as MIS Quarterly, Information Systems Research, and MIT Sloan Management Review. Outside academia, Professor Su advises a portfolio of multinational corporations as well as public and not-for-profit organizations.

Professor Su is the recipient of the “40 Most Outstanding Business School Professors Under 40” by Poets&Quants, the inaugural Early Career Award of the Association for Information Systems, Giarratani Rising Star Award runner-up of the Industry Studies Association, and Best Article Awards of the Decision Sciences Journal and IBM Global Research. Professor Su has also received Ivey’s Early Career Impact Award, and teaching awards and commendations from Ivey, Western University, and New York University’s Stern School of Business. Professor Su has also taught at top programs in Denmark, China, NYU Stern, and Cornell University.


  • HBA, MBA, EMBA, PhD, Exec Ed
  • Case Teaching and Writing Workshops


  • PhD, New York University Stern School of Business
  • MS, University of Toronto
  • BS, Fudan University

Recent Refereed Articles

  • Hsu, C.; Lee, J-N.; Fang, Y.; Straub, D. W.; Su, N.; Ryu, H-S., (Forthcoming), "The Role of Vendor Legitimacy in IT Outsourcing Performance: Theory and Evidence", Information Systems Research
  • Joshi, M.; Su, N.; Austin, R. D.; Sundaram, A. K., 2021, "Why So Many Data Science Projects Fail to Deliver", MIT Sloan Management Review, March 62(3): 85 - 89.
  • Su, N.; Levina, N.; Ross, J. W., 2016, "The Long-Tail Strategy for IT Outsourcing", MIT Sloan Management Review, December 57(2): 81 - 89.
  • Su, N.; Levina, N.; Ross, J., 2016, "La estrategia de larga cola para la externalización de las TI", Harvard Deusto Business Review, April 255: 6 - 20.
  • Su, N., 2015, "Cultural Sensemaking in Offshore Information Technology Service Suppliers: A Cultural Frame Perspective", MIS Quarterly, December 39(4): 959 - 983.
  • Su, N., 2013, "Internationalization Strategies of Chinese IT Service Suppliers", MIS Quarterly, February 37(1): 175 - 200.
  • Su, N.; Levina, N., 2011, "Global Multisourcing Strategy: Integrating Learning from Manufacturing into IT Service Outsourcing", IEEE Transactions on Engineering Management, November 58(4): 717 - 729.
  • Su, N.; Akkiraju, R.; Nayak, N.; Goodwin, R., 2010, "Business Transformation Under Uncertainty: Understanding the Value of Strategic Flexibility", International Journal of Services Operations and Informatics, January 5(1): 53 - 63.
  • Su, N.; Akkiraju, R.; Nayak, N.; Goodwin, R., 2009, "Shared Services Transformation: Conceptualization and Valuation from the Perspective of Real Options", Decision Sciences, August 40(3): 381 - 402.
  • Levina, N.; Su, N., 2008, "Global Multisourcing Strategy: The Emergence of a Supplier Portfolio in Services Offshoring", Decision Sciences, August 39(3): 541 - 570.
  • Su, N., 2007, "Towards Integrated Service Innovation: From Strategic Goals to Organisational Structures", International Journal of Services Operations and Informatics, December 2(4): 357 - 370.

For more publications please see our Research Database

Honours & Awards

  • MIT Sloan Management Review Top-10 Articles of 2021
  • The 40 Most Outstanding Business School Professors Under 40, Poets&Quants, 2017
  • Administrative Sciences Association of Canada (ASAC) Conference Organization Theory Division Best Paper Award Runner-up, 2019
  • International Conference on Information Systems (ICIS) Outstanding Associate Editor Award, 2017
  • Strategic Management Society (SMS) Teaching Community Rep-at-Large, 2018, 2021, 2022
  • Inaugural Early Career Award of the Association for Information Systems (AIS)
  • Industry Studies Association Giarratani Rising Star Award Runner-up
  • Ewing Marion Kauffman Foundation Prize
  • IBM Research Best Paper in Service Science Award
  • Decision Sciences Journal Best Article Award
  • Decision Sciences Journal Featured Article, Special Issue “Decision Making in Service Innovation”
  • Ivey Early Career Impact Award
  • J.J. Wettlaufer Faculty Fellowship
  • Ivey Business School Dean’s Commendation for Teaching Excellence
  • Western University Teaching Honor Roll Award of Excellence
  • Principal Investigator (PI), Canada Social Sciences and Humanities Research Council (SSHRC) Grants (two)
  • Co-PI, National Natural Science Foundation of China (NSFC) Research Grant
  • New York University Stern School of Business Commendation for Teaching Excellence
  • New York University Stern School of Business Joseph Taggart Fellowship


  • IBM, New York, USA
  • STAR TV of News Corporation, Hong Kong
  • Investment Consulting, Europe and Mainland China