Operations Management focuses on design, planning, control and improvement of the processes that transforms inputs into outputs, thereby creating value for customers.
Topics include the management of process quality, capacity, productivity, and timeliness; supply chain management; service design, delivery and customer experience; product and process innovation; operations strategy; and sustainability.
Improved decision making, and action based upon rigorous empirical science, are the primary interests of the Ivey’s OM faculty group. Our faculty routinely publish their results in the top journals in their field including Journal of Operations Management, Management Science, Production and Operations Management, and Decision Sciences, along with other leading journals.