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Operations Management

Design, planning, control and improvement of the processes that transforms inputs into outputs.

About This Research Group

Operations Management focuses on design, planning, control and improvement of the processes that transforms inputs into outputs, thereby creating value for customers.

Topics include the management of process quality, capacity, productivity, and timeliness; supply chain management; service design, delivery and customer experience; product and process innovation; operations strategy; and sustainability.

Improved decision making, and action based upon rigorous empirical science, are the primary interests of the Ivey’s OM faculty group. Our faculty routinely publish their results in the top journals in their field including Journal of Operations Management, Management Science, Production and Operations Management, and Decision Sciences, along with other leading journals.

Faculty

David Barrett

David Barrett

Assistant Professor
Mike Dixon

Mike Dixon

Assistant Professor
Fraser Johnson

Fraser Johnson

Professor
Robert D. Klassen

Robert D. Klassen

Professor,Deans' Office
L.J. (Larry) Menor

L.J. (Larry) Menor

Associate Professor
Gal Raz

Gal Raz

Associate Professor
Dina Ribbink

Dina Ribbink

Assistant Professor
Stephan Vachon

Stephan Vachon

Associate Professor

Recent Publications

Kraft, T., Raz, G., (forthcoming), "Collaborate or Compete: Examining Manufacturers' Replacement Strategies for a Substance of Concern", Production and Operations Management .

Vachon, S., Hajmohammad, S., 2016, "Supply Chain Uncertainty and Environmental Management", Asian Journal of Sustainability and Social Responsibility, December 1.

Dixon, M.J., Victorino, L., Kwortnik, R.J., Verma, R., (forthcoming), "Surprise, anticipation, and sequence effects in the design of experiential services", Production and Operations Management .