Decision-making is both an action and a process. Specifically, the term "decision" often causes us to focus on the outcome or result without focusing enough attention on the process by which the decision is made. Research on the decision-making process, at the individual and organizational level, tells us that different approaches lead to different outcomes - some more effective than others. Being mindful of the capacities and limitations of our decision-making abilities allows us to become more effective leaders in the organizations in which we participate. This module will also introduce you to Ivey Case-Method Learning, which is experiential in its focus on decision-making. Our case discussions will place you in the shoes of the decision-makers, allowing you to develop a set of skills to effectively analyze issues, develop strategies, and execute plans successfully.