David is an assistant professor in operations management and the Executive Director of the Ivey International Centre for Health Innovation (IICHI). David’s past consulting-based interactions and experiences with healthcare clinicians and administrators has largely motivated his focused interest in advancing scholarly theorization and managerial understanding of the requisite operational and organizational capabilities that underpin the productive deployment of a systematic lean management approach. His personal research focuses on the design, delivery and capture of value for and from customers through the deployment of a well-designed lean management approach. His team of researchers at IICHI focuses on improving upon the value created and captured through systematic improvements and disruptions to the healthcare delivery value chain and for the healthcare system in totality. David is a Certified Management Accountant and a Chartered Professional Accountant. Prior to completing his MBA at Ivey and embarking on a consulting career, David was an elite level men’s hockey coach. His unique blend of coaching, consulting and academic training enables him to apply a rare mix of skills and perspectives to problems within the operations and supply chain functional areas of a business. More here.