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Operations Management


The Doctoral Program in Operations Management (OP) at the Ivey Business School is designed to prepare students for an engaging and enriching career in conducting meaningful scholarly-based research and teaching in leading schools of business administration.

OP deals with the planning, control and improvement/innovation of the operational system that transforms inputs into outputs and enables value realization for and from customers. As such, students will be exposed to, and critically examine, both foundational and recent scholarly developments spanning a wide array of tactical and strategic issues underlying how work gets done in the firm in order to develop their own theoretical and practical insights on relevant OP topics.

These OP topics include the management of throughput, productivity, and processing quality; capacity and supply management; systematic operational improvement and innovation approaches; managing production and service systems and technologies; operations strategy; service design and delivery; and sustainability. While improved decision making and action based upon rigorous empirical science is the primary focus and interest of the OP discipline group's faculty, students will also be introduced to relevant analytical/axiomatic modeling approaches and interdisciplinary theorization that may be informative to the scrutiny of the OP topics mentioned earlier.

The curriculum is delivered to instil understanding and stimulate advancement of current OP theory, paradigms, principles and practice that have ramifications for the efficient and effective general management of the firm's operational resources and capabilities. Students take the full spectrum of Doctoral Program and OP special field offerings; on occasion, students may be encouraged to register and complete courses offered by other Ivey discipline groups and UWO faculties that may be salient to their specific program of study and individual scholarly development. Other aspects of the program are tailored to fit the student’s own research, teaching and professional interests and requirements.

Areas of Research Focus

  • The management of throughput, productivity, and processing quality
  • Capacity and supply management
  • Systematic operational improvement and innovation approaches
  • Managing production and service systems and technologies
  • Operations strategy
  • Service design and delivery
  • Sustainability

Post-graduate Opportunities

The doctoral program in Operations Management is designed for those interested in pursuing academic careers in operations management at top business schools. Typical courses in the first two years are listed below.

Program Requirements

Students have program requirements, put into place by the PhD office, and discipline requirements, which are governed by the student’s respective area group. On a case by case basis, some students may be able to waive out of particular required courses or substitute others. Such a course of action must be approved by the PhD director

All PhD students must complete the following requirements.

Discipline Requirements

All to be completed before the comprehensive exam:

  • Bus 9805 Operations I
  • Bus 9815 Operations II

*If further development is identified in any area, students may be required to take additional courses as requested by the student’s supervisor or the PhD coordinator. PhD students do not formally name their supervisor until they have passed their comprehensive exams. A doctoral student becomes a doctoral candidate only upon passing comps.


Discipline Coordinator

L.J. (Larry) Menor

Larry Menor is an Associate Professor at the Ivey Business School. He received his doctorate from the Kenan-Flagler Business School at the University of North Carolina at Chapel Hill.

Professor Menor's research interests focus primarily on relevant service system management and operations strategy issues, and are cross-disciplinary in nature. His conceptual and empirical insights on new service development, in particular, have contributed to advancing scholarly theory and understanding in the service operations and services marketing disciplines, and has also informed management practice. Among his current research efforts, he is actively involved as Principal (and sole) Investigator in a three-year project titled "Innovating the Arts and Cultural Organization: An Examination of North American Orchestras". This project allows Larry to examine a topic of both research and personal interest, and is his second SSHRC funded study. He is also actively engaged in contributing to the advancement of IBM's Service Science initiative.

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